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Garbage
Worse app out there nothing but spy ware no help run as fast as you cansirmassmarvin
Great for monitoring, one issue
Love it for monitoring my friends and family and how much data we use. Can easily turn off devices if I accidentally left them on (smart bulbs, tvs ). However, I have enabled the setting to get notified when certain people arrive and leave the WiFi, but it does not seem to work.garrettburns1
Who asked for this?
Half the features of the web-based management but less organized and twice as slow! I’m gonna have to start using my own equipment cause this app is REALLY bad.Robbob.897
terrible app
Not only did GCI force me to use their app that rarely functions, I had to readd all of my port configurations that I had previously made only for them to still not work. Ive done everything that I had done previously when I originally added them however when i go back to the app after applying the changes theyre all gone in a matter of seconds. Then when I try going to the router homebox to do what I know works, it tells me that I can use this awful app to change all of my settings. Now this wouldnt be a problem if the app actually functioned as intended, but it NEVER does.
Then when I try to opt out of this god awful app service, I was put on hold for three hours and hung up on.Show lessArradesM
I want my web portal back
I can’t forward port ranges anymore. Why? This app is a functional downgrade in every way.Can’t personalize any Server Settings
I will be opting out of this program because there is 0 access to any of my routers Server Settings. Fix thisStunningLight
Awful app
This app is the worst app I’ve ever used. Supposed to assist you with your in home internet, but does everything except that. It’ll show you how much data your devices have used in the past month (somewhat accurately) but won’t run a speed test ever. Just continuously says “calculating” before it gives up entirely. Don’t even try to enter the menu/profile. On an iPhone, it’ll crash the app as soon as you touch that button. So if you’re okay with never being able to do anything you need to do on your in home internet app, by all means download this app… if not, just go on the website or call GCI (if they even answer) b/c this app won’t do anything for you but make you more frustrated.Show lessbj66107
Just horrible
The web interface of other modems/routers is easier than trying to decipher this app. It’s slow, it crashes, the layout is not intuitive and the options are limited. GCI forces you to use the app to make advanced changes. Garbage.ErickCorderoAK
App constantly crashing
Every single time I have to switch between accounts, the app crashes. The only solution I have come up with is to delete the app, re-download, and everything works fine until I have to switch back over to my other account. I’ll adjust my review once this is fixed, but the fact that there’s no app support on GCI’s website is frustrating as well. (or if it’s there, it’s hard to find)Show lessN3WCH
Unreliable Internet
On going problems with Internet over the last year. Not Alaska’s most reliable network. Impossible to get issues resolved.
No management to speak with to get help getting on-going issues resolved. Extremely long ads when calling in. So you have to sit and listen to the same looooooong message every time you call in for support. Used to love GCI. They have gone down hill over time. Very frustrated customer.Show lessAKOaKEN
