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Upgrade towers for villages
I’m trying to pay my bill but I cannot get the app to work passed the log in screen because of the mediocre service. Not only does it cost 5x more than the services provided in Anchorage, it’s constantly disconnecting and the internet access you get realistically won’t match half the speed of whatever you’re paying for.Show lessAWasky
Design flaw of “always present” frame
During the chat feature, I can’t click to provide a reply because it is covered by the frame at the bottom of the screen. The same goes for making a one-time payment through the app. If you have more than a couple cards stored, you can’t navigate to the pay button because it is covered by the frame. Super slow for a tech app, running on their network.Show lessSkinnerAK
Nonsense
I’ve been to the GCI store in person, updated auto pay personally with a staff, only to figure out it didn’t take. I then tried to update it in the app; however, I can’t choose a date from the 1st to the 31st because all the days are somehow on or past my due date? Additionally I can’t scroll down to the save changes because of the informational pop up about all days of the month being on or past my due date. I called customer service and had them set up auto pay, only to figure out 2 months later it didn’t take. Additionally tried the app again to no avail… every day of the month is on or past my bill due date. Great internet, poor accessibility.
I was able to pay my bill… plus 1 star = 2Show lessJesseXEli