PillEye User Reviews

Medility Inc.

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Overpriced

These guys are dreaming, why would pharmacy pay $50/month for using a basic software? Competitors like pillphill charges $2/month I am willing to pay may be $5/month for some added features like cloud or ai but definitely not $50, I can also buy a professional counter with no monthly subscription for less than $1000 anyway.

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Maher-Canada

21 days ago

Can’t continue after recent update

I would have previously given the app 4 stars for its excellent core functionality but high monthly fee and apparent lack of a few minor convenience features.*

When I launched the app yesterday, I was prompted to update to a new version, which seems to be worse in almost every imaginable way:

The app feels slower/worse. The refresh rate of the camera has been cut, so even slight movement caused by an unsteady hand can be enough to cause blurring. The processing time after snapping a picture feels consistently longer than before, and perhaps worst of all, the counting seems less accurate than before. In the small sample size of two days using the new version, I noticed two or three cases of pills not being counted, which almost never happened before.

As a result, an app that I liked but thought was rather expensive is now an app that I am unlikely to continue using.

* Is there not a feature to do a running count? If I’m counting to 360 and it’s going to take me three or four pictures to get there, I always have to get out a calculator or pen and paper to add up the values.

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cdskc6

2 months ago

Solid app!

Great app. I think I’ve counted 400 tiny tablets at once with picture mode. I wish there was a one time payment option for the full app instead of a sub but it is what it is.

BundleOfStyx

2 months ago

Slow, almost useless

Requires a 5 to 8 seconds delay when opening app. This is while it loads, then connects to account, then transmits your data, then prepares Home Screen. It does not jump right to the camera to count. Counting is the only reason anyone tries the app. And this app only counts a few times before asking for money and blocking further use. No one needs to save counts in their phone or manage inventory in their phone. It is not going to save anyone’s life or job to keep pictures of counts, especially since this app is not compliant with any laws or workplace regulations. “Ten counts” is insufficient for even 5 minutes of work. While you take 30 seconds to load, employees want to move to the next customer. You are just too slow and limited.

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kickflipblindfolded

2 months ago

Response from developer

We apologize for any inconvenience you’ve experienced with our app. Please email us at help@pilleye.com with your device model and internet connection status, and we'll assist you promptly. PillEye allows users to focus on pill counting or inventory management according to their needs. We offer a $25/month subscription for enhanced services, but also provide 10 free counts daily for those who prefer not to subscribe. We only collect your email at registration to address any issues and no additional information. We appreciate your valuable feedback, and we are committed to delivering an even better service as many customers already do.

Great For Quick Accurate Pill Counts

This app has helped me tremendously at my job with counting Clients medications. It’s brought my pill count time down from an hour and a half to 45 mins. This app is very accurate! I love that every pill that it counts it marks it on the screen with a green dot. You also can save the medication your counting for a back up reference. So if there is an error you can go back to this app for reference. I suggest anyone that has to count medications for their job to download this app cause it’s a life saver and time saver!

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Tlemire8182

4 months ago

Response from developer

Thank you for choosing PillEye! We're glad to be of help to you. We will continue to be an app that supports all users. Should you have any inquiries, please don't hesitate to reach out to us at [help@pilleye.com].

Price Increase Disappointment

I have used this app for almost 2 years completely for free as a medical professional. I was ok with the change to being a paid service when I got the notification that a subscription is required for more than a certain amount of counts per day. I clicked on it fully intending to sign up and pay maybe $5ish per month to continue to use the app. I was absolutely shocked at the $25 per month fee. I will not be subscribing. I think a more affordable fee would bring a lot more subscribers. I will be looking for more affordable option that I can use more than a few counts per day.

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Gabby Cas

4 months ago

Response from developer

Thank you for using PillEye. We are currently offering monthly subscription services to provide you with better service. We are doing our best to ensure that you do not feel burdened financially. We appreciate your continued support and interest in our ever-improving services and features. Thank you.

$35 per month??

I was a loyal user of this app, but it’s become like every other app except the dev isn’t shy about price gouging.

javed101

5 months ago

Response from developer

Thank you for choosing PillEye. We have introduced some paid services to ensure a more stable user experience. We kindly ask for your understanding as this decision was made to deliver improved counting services. Please be aware that you can enjoy a certain number of daily usages without subscribing, allowing you to utilize our services for free. We are dedicated to improving our features and services. Thank you for your continued support!

Slow, almost useless

Requires a 5 to 8 seconds delay when opening app. This is while it loads, then connects to account, then transmits your data, then prepares Home Screen. It does not jump right to the camera to count. Counting is the only reason anyone tries the app. And this app only counts a few times before asking for money and blocking further use. No one needs to save counts in their phone or manage inventory in their phone. It is not going to save anyone’s life or job to keep pictures of counts, especially since this app is not compliant with any laws or workplace regulations. Anyone who wants a counting app should just get Med Counter, which loads and counts instantly, doesn’t require an account, doesn’t save patient data, doesn’t break the law.

I saw your response. “Ten counts” is insufficient for even 5 minutes of work. While you take 30 seconds to load, employees want to move to the next customer. You must are just too slow and limited.

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kickflipblindfolded

6 months ago

Response from developer

Slow, almost useless

Requires a 5 to 8 seconds delay when opening app. This is while it loads, then connects to account, then transmits your data, then prepares Home Screen.

It does not jump right to the camera to count. Counting is the only reason anyone tries the app.

And this app only counts a few times before asking for money and blocking further use. No one needs to save counts in their phone or manage inventory in their phone. It is not going to save anyone’s life or job to keep pictures of counts, especially since this app is not compliant with any laws or workplace regulations.

Anyone who wants a counting app should just get Med Counter, which loads and counts instantly, doesn’t require an account, doesn’t save patient data, doesn’t break the law.

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kickflipblindfolded

6 months ago

Response from developer

The monthly fee is absurd

I had been using Pilleye for a few months before I was prompted to pay. I had no issue supporting the developers of a super useful app that comes in handy at the beginning of every one of my nursing shifts. And then I saw the cost. $25 a month for something that does one simple, albeit useful, task, in my opinion is laughable. I will not be paying this, I would consider paying that annually, even $40, annually, but $300?? Get over yourselves!

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jptrico

7 months ago

Response from developer

Thank you for using PillEye. We aim to ease the manual procedures and save time for other productive activities. For $25 per month, we offers unlimited pill counting and inventory management features, and also, tailored guidance for yearly subscriptions or extra accounts to ensure financial comfort. Your feedback is valued, we are continuously working to provide even better features in the future. Thank you for your understanding and support!