The previous version of your platform function better. You removed functions such as the comment section when activating an alarm or drill, which causes confusion and problems. Our administrators and first responders used that function to give critical information.
The push notification takes you to the Home Screen, but doesn’t indicate if a drill is happening, which is confusing to users. If you have multiple sites, you have to check your text message (if you received it) to see which site is active, and then switch to that site manually. There is no visual indication of an active alarm in the switch site menu.
There also seems to be a syncing issue that still hasn’t been corrected. Some phones are zoomed in and cannot see all options for accountability.
There is no more visual indicator of new chat, and the chat feature is still buggy after multiple updates.
This new update was a huge regression in functionality.
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Diana Fine
Problems27
MAT7191