User Reviews: Spocket

Top reviews

  • good if you're just starting

    although there are a few pop ups its simple to use
  • Scam. Do not use.

    They will hold your info and charge you for a subscription you thought was cancelled and wasn’t. I just got hit with a $1,188 charge for a year of service I never used. They think their terms of service protects them. I’m disputing it with PayPal at the moment but wanted to make sure no matter how my event turns out this scam company is exposed for their fraudulent ways. If I can’t get PayPal to elevate it I will be going to the DA and claims courts against this.
  • App doesn't load

    The My Imports page doesn't load and other pages take a long time to load
  • PLEASE DO NOT WASTE YOUR TIME AND MONEY

    They are money hungry and charge you. I canceled through the website, PayPal and bank and they still charged my credit card that same day. They charged me 288. The refuse to take responsibility and blame their no refund policy which it bananas. It’s such a scam!
  • App is okay not great

    I’ve been using spocket for a little while now and while app is okay, it has a few bugs. It won’t load the imported product list and it won’t load my orders, which I can only do on the desktop version. Also, the subscriptions are way too expensive. While yes it’s okay for someone who has been selling and making a good amount of money on orders, for people like me who have just started dropshipping it isn’t worth the money just to add products to your store, with the high hope that people will want to buy your products. Also the vendors that put their products on the store sell their items for a pretty costly price and the anything with US shipping you usually have to pay for. This is really just a slightly glorified version of Aliexpress that you have to pay money for.
  • The worst

    The products they sell are way over priced, they have horrid customer service, and they’re very dishonest. This week a bag that was advertised as being sold by a US company from the US was shipping from China. Customer Support literally blamed me for the issue. They offer no resolution and refused to refund the order. Emailed the issues I’m having to the CEO, also radio silence. There is nothing positive about spocket, any positive reviews are 100% fake.
  • Be aware, no refunds after trial

    Usually I’m able to get a refund if I got charged for a subscription but don’t use or need it. But they refused to return. Kind of disappointing, they’re probably make more from forgotten subscriptions than from selling😄
  • Refund policy

    It seems to be a pretty good app, just be careful with the subscriptions not everything is a 14 day trial, i had thought i was getting a 14 day trial before i bought the year but it doesnt give that, it starts right away, i understand it is my fault, but they should be better about that instead of being money hungry. I emailed them and they said they could not give me a refund and told me to read the terms and conditions 🤣
  • awesome Spocket team.

    The 3 stars are for the awesome Spocket team. However the -2 stars if for the app. It performs horribly and nothing ever wants to load. I hope it can be fixed.
  • App feature doesn’t work.

    I’ve only been a customer for a while now and the service you get with the Spocket team is amazing. Super quick customer service, very friendly and attentive staff. The biggest problem is that the Import List doesn’t load even when there’s only one item to be imported. If this were to be fixed, hands down five stars!!

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