Super Buggy
Response from developer
Hi if your first order was cancelled, we're giving out another promo code for you to use. I'm sorry that you have not pleasant experience from GoGooMe but the restaurants are sometimes close early in this unprecedented time if you're ordering in late night.
Great idea but annoying lag
Response from developer
Hi The app is optimized for Android app at the launched time as we're still struggling startup. We're trying hard to optimize iOS app and made it stable in the stable internet connection. If you're still experiencing the lag, please contact any time in customer chat. We can't beat the multi-billion tech company but please consider our effort to customers and Koreatown restaurants are huge.
Best.
정말 감사합니다!
Response from developer
Thank you so much for contributing and compliments. we're also small-micro business to help community grow together. Let us know if you need any requests or advise. We're open to hear! 감사합니다!
Needs major update
Final try - while my main delivery address is saved on the app, when I order food, it pulled a different address based on my exact location. This led to the driver looking a building or two down from mine. I can see the frustration for the driver but this isn’t the users’ fault. The customer support team reached out and basically told me that I needed to make sure I provide the right address… when I did…
Please fix your technical issues.
Response from developer
I'm so sorry for your inconvenience. Our design for our app is to deliver wherever you are. Every time you connect to our app, it detects exact location where you are. If that confuses you, we're truly sorry. Sometimes Google maps misleads our drivers to different locations but usually no issue at all. Especially like Koreatown, super packed residence area can't work exactly what we wanted. We're trying harder to solve this issue continually with limited human/tech resources. Give us a chat, we will give you nice coupon code!
Top notch delivery service!!!
Super friendly customer service
Always reliable
My 1st choice delivery app is Gogoome!!!
Response from developer
Thank you so much for using our service. We're not the best but we never miss deliveries not to fail on our customers.
Don’t waste your time people.
Response from developer
We apologize that it did not work out for you. We've reached out several times and tried to help you. Thank you for giving us feedback and we will try to improve as a growing company.
