GET User Reviews

GET-A-LIFT
GET-A-LIFT
Via Transportation, Inc.

Top reviews

G

I feel this service is so useless. There is always high demand for the buses everytime I try for a ride. It’s a very stupid app

Worst App I Have

I literally only use this because I have to. Multiple times I’ve been charged for a ride only for the ride to be cancelled. It would be fine if the money was refunded in a timely manner but it never is. I’m low income and need every dollar I spend. There’s never drivers, wait times are ridiculous, and the drivers you do manage to get are rude or don’t follow the GPS. Do not use unless you absolutely need to
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Queue system

Adding a queue system would make this app completely worth it. For now, you just have to hit submit repeatedly into a route is found

Needs improvement but great service!

Love the on demand service, but the app is lacking. Either there is a shortage of drivers/vans, and/or the demand for rides has increased greatly, because it has become more and more difficult to even book a ride. Sometimes I’ll spend over an hour trying nonstop to book a ride, then eventually have to find a regular bus, or book an Uber to get home and wasted all that time. It would be a nice option to be able to book a ride ahead of time. Also, it would be helpful if the driver receives another pickup on the way, that it be included on the map with an updated TBD pickup time. Sometimes the van will go what looks like someplace random that isn’t even heading toward my pickup location, but the app doesn’t list any info about it picking up another rider and 10 mins pickup time will turn into 30 mins.
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Works

It works, but it would be nice if they had some kind of queue system so that I don’t have to worry about pressing the submit button every few seconds in hopes of even getting offered a ride. When there are no seats available, it just tells you to try again in a few minutes, meaning that I could miss out on a seat just because someone else checked it sooner after a seat became available than I did.
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Jan 3, 2022

I just downloaded the app, put my phone number, added the texted code 2x now and the app keeps closing. Not worth downloading. Idk what’s going on.

Crashed

This app has logged me out. It won’t let me log back in. It has a glitch.

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