Printer app ® User Reviews

Printer app ®

SMM service, s.r.o.

Business

Utilities

Reviews Summary

Positive highlights

⚡️

This app hasConnects printer directly to phone without setup

🔍

This app hasEasy to find and print files

🌟

This app hasConvenient and user-friendly

🔗

This app hasWorks well with Bluetooth connection

🏢

This app hasEssential for small business owners

Negative highlights

💰

This app hasRequires paid subscription for basic features

🔒

This app hasDifficult to cancel subscription

🤯

This app hasConfusing setup and connection process

🐞

This app hasFrequent app crashes and errors

🚫

This app hasIncompatible with certain printers and devices

Top reviews

Most RecentHighest RatedLowest Rated

BEWARE! Not the genuine HP Smart app

This apps misleads people by showing as an add in the App Store. It tries to charge £60 / year just to print, which will always be a free feature of any printer. Do not confuse this the HP Smart app which charges a subscription for automatic ink delivery.

RobDesMac

5 months ago

Response from developer

Hello! In our free version of the application, we offer basic functionality to get acquainted with the convenience and capabilities of our product. If you encounter difficulties, please email us at help@team2swift.com and we will try to help you as soon as possible

Lost so much money

They made me get a subscription to use the app. Lost money from this app. 0/10.

Idk1000012

5 months ago

Response from developer

Hello! Please contact our support team by email at help@team2swift.com for further consideration of your issue

USELESS

I have an HP 8720 printer which does not have Bluetooth but when setting up the App for scanning to my Ipad the App insists I have to use Bluetooth as well as connect through the Network. But the app tries to set up bluetooth anyway and the wheel of hell just keeps spinning. A complete waste of money. DO NOT BUY IT UNLESS YOU WANT TO USE BLUETOOTH AND YOUR PRINTER HAS IT.

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GuyStS

a year ago

Response from developer

Hello! We would like to help you solve this problem and make sure that you can effectively use the application with your printer. Please contact us directly by email at help@team2swift.com with a more detailed description of the problem, including any error messages you have seen and the steps you have already taken to try to solve the problem. This will allow our support team to provide you with specific instructions or solutions.

photo printer App

I tried to turn this app off but my phone had been frozen due to it being hacked, I had to go Ger a new card, but this app had already gone through once I put my new card in. I really do not want this Air Photo Printer App. I've never used it as Dar as I know, as I have no idea how to use it. Please take thus App off of my phone, as the whole thing was one big mistake, I've already been stuck with it for 1 year, I don't want to be stuck with it for another year also.
Thank you,
Paula French.

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Paulie@62

a year ago

Response from developer

Hello! If you encounter technical difficulties or cannot uninstall the application in the standard way, please email us at help@team2swift.com with a description of the problem. We will be happy to provide you with additional help and instructions.

Doesn’t do all HP printers

This ISNT compatible with all HP printers - unfortunately I had to pay to subscribe before I could find this out.
I Contacted the app support department
- still no response. Very disappointing

lani1004

a year ago

Response from developer

We apologize for the inconvenience you've faced. Our app utilizes AirPrint technology, which is designed to work with a wide range of printers that support AirPrint. It should be compatible with most HP printers and other brands that are AirPrint-enabled. We're sorry to hear that you experienced compatibility issues and that you haven't received a response from our support department yet. We take your feedback seriously, and we'll work to improve our communication and address any compatibility concerns. If you're still facing problems, please don't hesitate to reach out to our support team again, and we'll do our best to assist you in resolving the issue. Your satisfaction is important to us, and we appreciate your patience.

JE HAIS LES ABONNEMENTS

DÉSOLÉ MON TI - MINOIU VOUS N’AUREZ PAS MON NUMÉRO DE CARTE DE CRÉDIT, JE HAIS LES ABONNEMENTS ALORS LE PROGRAMME VOUS POURREZ VOUS L’INTRODUIRE PROFONDÉMENT DANS LE RECTUM. QUEL BELLE ARNAQUE.

Reboot200

2 years ago

Response from developer

Hello! Our app offers a free trial subscription and provides full subscription information. Please note that a trial is always free. You can be charged for the free trial only if you started it in the past. The free trial cannot be activated for the second time if you have already activated the same account. Please contact our customer support at smmservice@email.cz, and we will be happy to investigate the issue.

New printer

Well looks like I’m taking this back to the shop as it will not connect to Wi-Fi. Also why do I need to pay more money when I have brought ink and don’t want any more.

19maz58

2 years ago

Response from developer

Hello, we are sorry for your bad experience with our app. Could you please contact our customer support using the email smmservice@email.cz and describe your issue in detail? We will try our best to resolve the issue as soon as possible. Thank you!

Terry Bowes

This idea of offering an instant ink by subscription sounds brilliant, but in reality it is absolutely rubbish. I have had two deliveries of ink, been charged numerous times and after months of having this printer it has printed three pages. Not a good buy!!! Terrible customer communication, my advice is don’t touch it with a ten foot barge pole .

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Sewob1

2 years ago

Response from developer

Hello! Thank you so much for your feedback. Please note that our app offers a free trial subscription and provides full subscription information. App Store trial subscriptions will automatically be renewed and converted into a paid subscription until you choose to end them in iTunes Subscriptions (please check Apple Support page for details: https://support.apple.com/en-us/HT202039). This information is also displayed on the app description page, so users can see it before downloading the app. You can also review or cancel your subscription using a link provided in the Subscription Confirmation email.

Tr7723

Where is the printer I’ve ever tried to hook up to my iPhone with data only. There is no proper steps to show you why it won’t work even though it’s hooked up in your Wi-Fi.

97);357);;)63266

2 years ago

Response from developer

Really bad app

When i use to print with hp the app was really easy but now there ads everywhere and you cant find anything

dhsygskwhdhebmd

2 years ago

Response from developer

Hi! Our app offers free trial registration and provides complete registration information. Please note that the trial is always free. You may only be charged for the premium version if you've previously started on a trial. The free trial cannot be activated a second time if you have already activated the same account. Please contact our customer support at smmservice@email.cz and we will be happy to investigate this matter. Please be informed that we have nothing to do with HP, we are not associated with HP in any way. You are leaving a review on a third-party application that is not developed by HP. Also, please make sure that your Printer is supported, you can find the whole Apple list here: https://support.apple.com/en-us/HT201311. There are all printers that support AirPrint technology. If you did not find your printer there so please try to dig deeper into your printer's manufacturer manual.