New printer setup a nightmare and can’t print two pages on one sheet
Just bought a new printer after my last one gave up after 10 years. The setup was not straightforward and felt like a very convoluted process. Once it was all done, I discovered that I could not print two pages of A4 from a PDF document on a single sheet as there was no layout change option through the app and I could no longer print directly from my IOS mobile like I did with my old printer. The virtual assistant suggested printing as photos, that didn’t seem to work after going through the hassle of saving the PDF pages as photos on my phone. When I tried to remove the printer from my HP account, it all went wrong. It’s a simple ask to be able to print a number of pages on a single piece of paper or print a document as a booklet, especially if I’m trying to be green and save paper instead of printing everything in the original size when I don’t need it. If I can’t do that, I will be returning the printer, cancelling my HP ink subscription for my old one and will buy from another company as this feels like an absolute joke. Calling at app Smart when it won’t give me any advanced printing options is a real stretch. Complete waste of time, money and patience at this point.
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