Horizon User Reviews

Gamma Telecom LTD

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Not sure what all the issues are

Brand new to the app and works great. Love the look and feel and very easy to use. The only time I ever have issue are when my data signal is poor, but I guess this is expected with an app that relies on connectivity 🤷🏼‍♂️ and when this does happen, the twinning function works great!

Oh Newbs

2 years ago

Response from developer

Thank you for your review.

Great App

App works for me and my company. I am able to make and receive calls from my office number with the ability to transfer calls to internal extensions.

Hollie17b

2 years ago

Response from developer

Thank you for your review.

Love the look

Bit sceptical at first after reading some bad reviews however really impressed with updated APP, much slicker than I was expecting and works well only time I have had issues is due too poor network coverage which would be the same issues on any app so can’t complain 👍🏻👍🏻

Rammieuk

2 years ago

Response from developer

Thank you for your review.

Cannot use AirPods with this app!

The app is good and looks smart, but it is extremely tedious that you can’t use AirPods with this app, will this be coming soon? Hard to use when on the go! May have to look to switch providers!

Blueboi2222

2 years ago

Response from developer

Thank you for your feedback. We are continuing to develop the application to make it a better user experience including Bluetooth device integration. If you are still experiencing issues, please contact your service provider so they can be investigated.

Truly awful, non-functional app

Firstly, The app looks awful.
Secondly, the numbers on the dial pad don’t register when you have to select options on an IVR, so you are constantly either hanging up and trying again, or waiting until the IVR puts you through to someone.
Thirdly, it won’t connect calls to your Bluetooth headset. It just allows calls through your phone on loud speaker or a normal ‘hold your phone to your ear’ call.
Sort it out, this isn’t an efficient business phone app.

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Rory MG

2 years ago

Response from developer

Thank you for your feedback. We are continuing to develop the application and released a number of improvements to Bluetooth device integration. If you are still experiencing issues, please contact your service provider so they can be investigated

Business User

Easy to use UC service which helps make and relieve business calls on my company numbed whilst on the move

ZachWoods84

2 years ago

Response from developer

Thank you for your review.

Great Business App

Great for answering calls when your away from the office. Access to your address book and lots of other great features.

mw221worbs

2 years ago

Response from developer

Thank you for your review.

App not fit for purpose

Old app worked perfectly but this one is terrible.

Calls take so long to connect after answering that people frequently hang up thinking nobody is there.

App also longs you out frequently so you miss calls all the time unless you go into the app daily to keep it logged in.

App can’t send audio to anything except the default phone speaker, doesn’t work with AirPods, external Bluetooth devices like car handsfree or even the built in iPhone loud speaker.

Worse than the old app in every way.

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Cypher2139

2 years ago

Response from developer

Rubbish App

Stop stop stop. Do not use this app. Read all the reviews. We use 5 apps for employees constantly logs out. They dont know they have missed calls until we email them. Poor quiet ringtone which you cant change. Been at my provider for 10weeks with no joy. Feels like i have been sold a turkey. :(

Sjk7683

2 years ago

Does not receive calls

Had this for a few months. It’s been updated a couple of times. The app looks nice, but I’d rather have an app that functions. I also use the desktop version. I’ve watched this app while the desktop soft phone is ringing… nothing, not a peep, no notifications. Only clue that you’ve missed a call is refreshing the recent calls list, only there is no refresh button, it’s necessary to tap between pages to get it to update. One wonders how rigorously this was tested before release 🙄

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