I have an 8 week old and have been using this consistently most of that time. I’m in a trial period for the premium subscription and so far I like it. I use the widgets on my Home Screen to quickly see when she had her last bottle etc. and going into the app for other stuff has been easy as well. However, the app updated in the middle of the night and now the home screen “cub” tab is completely different. The icons were large before and very distinctive and I knew by muscle memory where they were. Now they’re in two list or columns and the icons are much smaller and harder to differentiate. I hate it. So frustrating when something works well and it’s messed with anyways. Please go back to how it was, I can’t see anyone liking this more. I haven’t had the chance to see if there are other major changes in the app but this one was the most obvious and annoying
Developer Response
Hi there!! Thank you for the very detailed review! This was the beginning of a few changes that are coming up and we hope that once the remaining come in you will feel more in control. That said would you like to join our Beta? This allows you to see changes and provide feedback before they happen. Either way we’d love to hear more and get some more thoughts from you. Can you please email at info@cubtale.com? Please feel free to share what functionality in the old view you enjoyed and being specific is super helpful for us. We look forward to hearing from you!We loved this app and had been using it for our LO for over a year…up until yesterday when my husband’s antivirus and cell phone security apps notified him that this app had malware on it. Thank goodness he got that warning because we used it in both our phones. We quickly deleted the app. So sad because we really loved this app, but didn’t want to risk it.
**Updated 7/31**
Developer responded, turns out there wasn’t really malware. But it would have been nice to have received an email notifying what was going on. But thank you for the response to my review. I will change my rating to a 4 and will plan to re-download in a few days. Thanks!
Developer Response
Hey there! Thank you for the feedback. I am writing as the Founder of Cubtale, and I assure you that we are not malware (I am a mom myself with 2 kids:) This is in fact an error caused by McAffee, the company that flags some software as malware. We reached out to them as soon as we were made aware of the issue, and they cleared us and have whitelisted us as of yesterday. We are waiting for the process to move forward in Samsung system (may take a few days).
We are in fact one of the most reliable baby apps out there. We are HIPAA compliant, and all data is protected with top level security measures. Please feel free to take a look at our privacy policies or reach out to use directly (info@cubtale.com) if you have any additional questions. We look forward to continuing to service you and your family ⭐️We've found Cubtale very useful for day to day tracking. We've found it perfect for when you need to call a doctor when our son gets sick. Our day to day memory is trash now normally & this has helped compensate!
Siri voice features in premium are great. We just logged temperature, diaper, medicine, and bottle amount while holding our sad guy with both hands. We each get push notifications when the other logs something.
The developers respond quickly to questions or comments.
Accidentally found this app when our daughter was born, have not stopped using it since. We meticulously keep track of everything and the premium features are a bomb for those parents who like to see the stats :) cant recommend it more! With the newly added features to show ongoing activities on locked screen, i cant be happier! Wish the apple watch features worked better, but i have high hopes this is already in the works
My wife and I love this app. It is absolutely amazing. The free features are fantastic. The reason that I have it for starts instead of five is that it completely screws up time zones. My wife and I have been traveling between Chicago and the east coast these last few weeks, and the trackers completely fall apart in completely unpredictable ways. For example, my wife fed our baby starting 1:30 ago for 40 minutes. The app currently says that the baby’s last feeding started 30 minutes ago and ends in the future.
Once this is fixed, I’ll change my review to 5 stars.
Developer Response
Hello and thank you for reaching out! Our team has started working on the timezone change issues you have mentioned. Can you please contact us on the feedback form within the Cubtale App (More tab) so we can also check on behalf of your account specifically. We appreciate you reaching out and letting us know!This app is super user-friendly, and I have recommended it to every new parent. The free version offers many useful functions, And allows multiple caregivers to document. We have been using it for a year and although we do not use all the functions as much as we used to it’s still quite helpful to have a place to keep track of everything. There’s some cute sections of the app where you can record memories about baby and a monthly picture. The days are long, but the years are short and I have really appreciated looking back on the little memories that I jotted down. It’s the only app I tried, but it’s the only app I ever needed.
My partner and I are using this app to help with tandem infant care. I paid for a year.
So far I haven’t been able to get the voice command to work but I’m not bothered by that too much.
Overnight an update changed 1 small thing that I thought was useful and that is being able to add a bottle without a fluid amount. We have timed our bottles based on start of feeding and I would push the save button and then update the amount at the end to reflect what he consumed. Now the app won’t allow it. Being able to do that for middle of the night wakings was especially valuable because it took little thought while being overly tired. I personally would like this small feature to be “fixed” back to the way it was.
Developer Response
Hi there!! Thank you for the feedback. We’ve made the fix. Could you please update the app and let us know if you have any other issues? Thank you!I really enjoyed this app at first, many features were accessible for free - which is why I chose to use it in the first place. However, one day I noticed that charts and features I used daily were suddenly only available to premium members. When I asked customer service what had happened, they informed me emails had been sent and in-app notifications about the change that certain features were now only available to premium members. After finding the vaguely worded emails in my spam folder (which were sent with less than a week’s notice) I was extremely frustrated and disappointed at the poor communication and that my child’s health data was suddenly only accessible in forms that I relied on if I paid the fee. While the discounted fee they offered was not the issue, I was concerned about this change in terms and did not want to deal with future changes like this. After multiple emails back and forth, they agreed to let me export my child’s health data (again, a feature that was only available for premium). I will no longer be using their app and not recommending it to friends.
Developer Response
Hi there, thank you for reaching out! We had to make a change to improve some features and the change impacted our existing users. To compensate for the inconvenience we also created a special offer for our existing users. If you could please reach out to us through the app or on info@cubtale.com, we’d be more than happy to help you!
I have loved Cubtale for the last 6 weeks that we’ve used it. Until today, when I went to go view the averages of sleep and diapers that my infant has had only to find that it is now considered a premium feature. (I’ve had access to it the entire time prior to this) I decided to see what the cost of premium was and saw that it’s $6.99/month or billed yearly at $50. Way too high imo, especially as a new mom in this economy. I’m severely disappointed that I no longer have access to view the averages of the last 24 hours, 3 days and 7 days. I’ll probably look for another app that can provide these options for free or a cheaper cost. Just super bummed to have to look elsewhere now because this was a great app prior to this change.
Developer Response
Hi there, thank you for reaching out! We had to make a change to improve some features and the change impacted our existing users. In an effort to compensate for any inconvenience, we've also introduced a special offer for our existing users and we actually provided advance notice to all our users 15 days beforehand. If you could please contact us through the app or at info@cubtale.com, we would be more than happy to assist you!
This app works decently and we tried premium for a while, but didn’t see the benefit, so we canceled our subscription. That made us lose some nice features like being able to use Siri Shortcuts, but we could still do what we needed and see some simple graphs, which my wife likes. Recently they hid ALL the graphs unless you get premium, which I think is ridiculous. They’re also constantly pushing their hardware cub devices in the app, and you can’t turn off those ads even if you subscribe. Overall, disappointed with this app and will definitely be using a different one for our next baby. Hopefully they at least use some of their subscription money to do a redesign because the art style of this app is also super ugly and dated.
Developer Response
Hi there, thank you for reaching out! We had to make a change to improve some features and the change impacted our existing users. To compensate for the inconvenience we also created a special offer for our existing users. If you could please reach out to us through the app or on info@cubtale.com, we’d be more than happy to help you!
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