Leave a Review DICKERSONROSS
They deleted all my data
I wanted to go from monthly to the 12 month subscription price. I asked and confirmed 3 different times my meal plan and workout routines and previous history wouldn’t be deleted. They assured me it wouldn’t. They deleted all my info and I had to start from the very beginning (what’s my age, weight, my goals, etc etc etc etc). Aggravating to say the least especially bc I was working out then all my workouts just went away half way into my gym sesh. Messaged support several times to ask what happened now zero response after I have paid them for a yearly sub.Show lessVinnie fugett
Can I cancel my subscription or are you going to keep taking my money?
Overpriced. Your just paying for an app to organize stuff you could do yourself. The workout “plans” have me do the same thing 4 weeks over. And when I want to cancel my subscription there is no way to and the support team doesn’t respond to emails. Terrible service.Fghbxdgnbxhkvg
Good
The app is great the workouts and the meal plans are on point, Ross makes it super easy to know what you are doing and when…. My only complaint is the program auto renews with no email notification about charging you… The best thing you could do is give your customers notice before you bill them again. Might save your team and others a bit of frustration.Show lessn3v3rlamdpan