They deleted all my data
I wanted to go from monthly to the 12 month subscription price. I asked and confirmed 3 different times my meal plan and workout routines and previous history wouldn’t be deleted. They assured me it wouldn’t. They deleted all my info and I had to start from the very beginning (what’s my age, weight, my goals, etc etc etc etc). Aggravating to say the least especially bc I was working out then all my workouts just went away half way into my gym sesh. Messaged support several times to ask what happened now zero response after I have paid them for a yearly sub.
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