Face recognition
It says face recognition in America documents are not supported, it doesn’t even let me select America I think it’s bug.
Response from developer
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced. To resolve this promptly, please reach out to support@padsplit.com. We appreciate your patience as we work to improve our service. Best regards, PadSplit
Doesn’t accept some payments
So this app is great. You can very easily find a place to stay. And it’s quick to get service animals registered. The only problem is that if you don’t have a credit card or a debit card from a regular bank this WILL NOT WORK. This app should be updated to accept pre paid cards. Including Cashapp and current. Mainly cashapp because it’s well used. Some people can’t open bank accounts so pre paid is all they have. I truly believe that they should give you a general area of where the homes are located. Im near bissonet st, if your from Houston you know it well, but I would have never chosen the place I did. Also the move in fee for anyone is $100 minimum. So you on average need at least $250-$300 to get a place initially. They also will lock you into a 3 month contract for your first place. 12 weeks is the minimum you HAVE TO STAY at your first pad split. If not you would owe TWO WEEKS of BACKPAY. I don’t think that fair especially to new people who are using this app. A lot of nit picks from my end that could be better used. Especially the theee month contract. I think minimum it should be a month not three. Just a bit scam like. That’s all though. If your looking for a place to stay that’s quick and you have a ride to get here it’s amazing.
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AN ABSOLUTE JOKE & A SCAM🚫‼️
Like many others here have said, THIS IS ALL A GLORIFIED SCAM. And to be honest, it’s genius. These people charge you a $19 application fee and promise it’s refundable if your application is not approved. I applied for a room that was only $750 for one month, & paid for the $19 app fee. After paying, they denied my app and said “oh you can’t get the room because you’d need a $2500 down payment”?! WTH. Well since they denied my application and denied me the room (bc heck no I’m not giving you $2500 when all I wanted was a one-month room for $750), I asked them for my $19 app fee back (which they said was refundable if rejected). But Lo and behold, customer service responded to me (not in a rush because it was a full 3 days later) that the $19 app fee is non-refundable. It LITERALLY says on the app that they’ll refund it but now they’re saying it’s non-refundable….
So as you can see, these people have found a clever way to collect $19 from everyone who downloads the app. It’s possible you’ll get no return from it & they don’t have to provide you with any real service. Get a million people to do this (go through the “mandatory” sign up process with a $19 app fee), & you’ll have made $19 million. Well played I guess?
Don’t believe the positive reviews - I’ll bet they paid for them or had their team write them to combat the negative ones…
So as you can see, these people have found a clever way to collect $19 from everyone who downloads the app. It’s possible you’ll get no return from it & they don’t have to provide you with any real service. Get a million people to do this (go through the “mandatory” sign up process with a $19 app fee), & you’ll have made $19 million. Well played I guess?
Don’t believe the positive reviews - I’ll bet they paid for them or had their team write them to combat the negative ones…
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Response from developer
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced. We're actively refining our application process and testing new features around refunds, and we regret any confusion this may have caused. To resolve this promptly, please reach out to Eugenio at support@padsplit.com, who will be happy to assist with your refund. We appreciate your patience as we work to improve our service. Best regards, PadSplit