Horrible Customer Service
Everytime I call customer service it’s always something. I stayed with padsplit and some of the people I stay with is terrible. This whole padsplit experience has been devastating. I’ll never stay in another padsplit ever again ..They won’t help you
I was placed in a house with rats. The host had no interest in paying for an exterminator. He sent some guy to look at all the rat droppings, and pretend to clean it up. He didn’t spray, he didn’t set traps. The host closed the maintenance ticket. I contacted PadSplit customer service and I requested to be put in a different house. I stated that I would be needing a free week of rent because I do not want to pay a man who just tried to trick us. I was told I need to pay this man before I can be re-located. I wouldn’t have any problem paying him if he was respectful enough to send us A REAL EXTERMINATOR. I told PadSplit I was living with rats and the host isn’t doing anything about it. THEY DO NOT CARE if they place you in a house with rats.Can’t be worst!
Horrible customer service! They can’t even answer a question. They are keep passing the questions between departments(!)