Horrible Customer Service
Everytime I call customer service it’s always something. I stayed with padsplit and some of the people I stay with is terrible. This whole padsplit experience has been devastating. I’ll never stay in another padsplit ever again ..Alie App
They won’t help you
I was placed in a house with rats. The host had no interest in paying for an exterminator. He sent some guy to look at all the rat droppings, and pretend to clean it up. He didn’t spray, he didn’t set traps. The host closed the maintenance ticket. I contacted PadSplit customer service and I requested to be put in a different house. I stated that I would be needing a free week of rent because I do not want to pay a man who just tried to trick us. I was told I need to pay this man before I can be re-located. I wouldn’t have any problem paying him if he was respectful enough to send us A REAL EXTERMINATOR. I told PadSplit I was living with rats and the host isn’t doing anything about it. THEY DO NOT CARE if they place you in a house with rats.aceNOLO
Can’t be worst!
Horrible customer service! They can’t even answer a question. They are keep passing the questions between departments(!)Cesaryunikh
Bug fix.
Please fix notification list? Everything is out of order and there is no way to clear anything.hate melody
Great
This couldn’t have been the best move for my temporary stay I’m enjoying the new environment and the process was productive I really appreciate the opportunity to share your padsplit experience.Atlantamike20
You’re better off being homeless
Honestly, regretting how I spent the amount of money I did on renting a tiny room with a ridiculous amount of drama and constant thefts arguments and disputes when I could’ve just stayed at a shelter or something.
I had a roommate that has codes to all the rooms (PadSplit support confirmed this shouldn’t be the case) that our host empowered to be a live in landlord. They would linger outside doors and constantly be on the phone with our host over the smallest of things
We had people vandalizing the ac unit, smoking weed in the house, sneaking people in, coming back after they were evicted, breaking things from fighting, loudly hooking up in the bathroom, the list goes on.
The app itself crashes constantly and you’re better off using the desktop version of the website, but even then it’s a toss up if the right pages will load.
You’re better off sleeping in a tent somewhere.Gabe Newell's Hats
Danger
Honestly, it's a good idea until you move in. I didn't think that these were long term housing alternatives. However, it is widely used by others as permeate housing. Beware1Angrybrds
Scam
Do not use this app They will charge you 16 $for background check After that in few seconds deny the application I used my friend s too same They want to scam 16 $ Do not use it Use ARBNBAnjan2
External Links Do Not Work
Any time I need to be redirected to a website, it just returns me to the app, making it literally impossible to apply for any place. Unusable.JacobHiram
Please Read.
I recommend this housing option for anyone who needs a quick plan out of any type of situation you are in but please be weary of the app rules and pad mates you choose to engage with. Run fast if on your first day they start telling you about other people that were before and just do not trust anyone really. Keep to yourself. I deal with the master bedroom pad mate who thinks because he has the pad mate hosts personal number he can regulate and break rules also because he makes money. Be mindful of who you engage with and if they are toxic you should leave before they start to mess with you. When you come in inspect the whole house because my pad mates planted things in the house to see if I would clean it just to mess with me but I did because I read the rules. If they leave their items out don’t even fret or
Take pictures just throw it away good condition or not because they should know better. All of a sudden doorknobs will get “loose” just be careful people are weird and do not trust everyone.Chrsgrnt808
Developer Response
Hi Chrsgrnt808, We're sorry to hear about your experience. Our team wants to know more about what happened. Could you send your first and last name to mimi@padsplit.com so that we can contact you? Regards, Mimi
