Leave a Review eufy Baby
Love the concept but slow to display readings
Every night we have to restart and hard reset the sock and base before it will show the HR and BP numbers. Itβs a 45 minute process every night, exhausting. The customer support was very helpful though and we are working on an exchangeOne tired mom 1
Developer Response
Dear Customer, we apologize for the inconvenience caused by the issue with your sock and base. We are glad to hear that our customer support team has been helpful in assisting you with an exchange. Please do not hesitate to contact our customer support team if you encounter any further issues. We are always happy to provide assistance and ensure that you can use our product to the best of its capabilities.Wish you could add sleeps when not wearing socks
Love this app and device. Gives us piece of mind after having a nicu baby. I do with you could add sleep when not wearing a sock if naps are taken outside of the house etc.Jilly.Bean
Good
I really enjoy this sock. It gives peace of mind when baby is sleeping. I only wish you could get a report of the alerts you get and why.AG always 29
Love it!
This monitor helps me sleep better! If the babyβs oxygen levels go below a certain number it alerts you and tells you to check on your baby! And I am also able to share it with another person so they can also monitor the baby.ronnieeric
Well designed!
Weβve been using the Eufy smart sock and monitor for almost 8 months now. Very satisfied with the products and the app! The app is always receiving simple updates to improve the app. App is well designed and easy to use. So thankful for all this technology as a 1st time mom!Jmck523
Glitching
I been using your products for a few years now , and after a year or so, the systems started to glitch. I did everything on my end to make it stop but every so often it starts up again.jehejdihsn
Developer Response
Dear Customer, I completely understand your disappointment with the glitches you've been experiencing with our products. We apologize for any inconvenience caused. We are committed to resolving this issue for you and would appreciate it if you could provide us with more details about the problem. This will help us better understand the issue and provide you with more effective assistance. Thank you for your patience, and we look forward to working with you to find a solution.Peace of mind!
We are so glad to have the Eufy sock! We always have peace of mind when our little one is sleeping.Jlil1122
Usually Great
Typically love the app and the sock but as of yesterday, the app wonβt allow us to open the video monitors so we canβt see the baby if weβre in another room. Not sure if itβs an app issue but we tried to fix it on our end and no luck!gabbbxo
Ok but No Alerts for Blood Oxygen Levels
I have the sleep socks for my twins and it monitors for both heart rate and blood oxygen. But it only alerts for abnormal heart rate and not blood oxygen. Otherwise it works great. App developer, please add this notification!DCF2022
Developer Response
Dear Customer, I completely understand your current need regarding enabling the notification for blood oxygen, and I appreciate your feedback. However, please understand that eufy smart sock is not a medical device and it is designed to better track your baby's sleep. Your feedback and suggestions are important to us, and our developers have received your feedback and will evaluate it. If you have any further suggestions or ideas, please feel free to contact support@eufylife.com. We take your feedback seriously and will do our best to address your concerns.Like it
I like the camera.ζ―ε₯ε¨θΏ
