Leave a Review Lampton Leisure
Ebrahim
As for a first time user of the app, it shows how to book a class but doesn’t show how to cancel it 🤷♂️Ibi19801
Booking classes and login problems
I cannot login I tried whole day yesterday day. It says credential does not match.
Therefore I cannot book the classes.
I need to do Aqua classes due to medical reasons but I cannot book it as it says 8 on waiting list. How it possible early in the morning exact on 7 days before.
Manmeet WaliaJasbir73
gold member
Absolutely no customer focus or aware of the needs of the members too many members taken on without any thought for the actual facilities available and when I go on the waiting list it’s not first come first served situation as I could go on a list on a Friday the day before the class and be 12th in the queue but as a notice of availability comes through at 2 am in the morning and I’m awake I can take the place of someone who is number 1 in the queue and has been on there for a week and is missing out can you please explain how fair that is??
As a council tax payer I’m not getting a good service so I’m seriously thinking of asking for a rate reduction from the council as this is the only thing I use
The person who is in charge of the isleworth Lesiure I feel needs replacing as there is zero confidence in their ability to manage expectations. I’m also happy to have a chat with them but alas I’m still waiting for replies to previous buried emails - this is nothing short of shambolic management of public fundsShow lessNonamee Smith