Ostara Mobile

July 31, 2024

The Repairs and Parts/Equipment sections on the Stop Job process for Asset-based work orders no longer defaults to being ticked - forcing the end user to have to specify what they repaired. There is now an "About" menu in the Mobile Application with a link directly to the Ostara Privacy Policy.

June 19, 2024

A “Contact” page now exists on the Mobile and be found in the menu, between "Help" and "Provide App Feedback". Upon tapping it, two outcomes will occur: 1. If the user is a single Client user, they will see the Primary Attention Of, Phone and Email of the Client Configuration 2. If the user is a multi-Client user, they will see the Primary Attention Of, Phone and Email of the System Configuration Please ensure your details are correct for the upcoming release – please contact Support if unsure. As is possible in the Portal, the user is now able to view the Resource contact details against a Work Order in the Mobile App.

December 5, 2023

Hungary and Greece App Store Support Access to Interactive Training Guides for those Clients that support it Parts used on Asset Work Orders no longer default to No Improved handling of German language due to the length of words

July 12, 2023

Compression of images in the Ostara Mobile Application before transfer Ostara Mobile Application was not translating correctly when using it in different languages A user-friendly message is now shown when attempting to login to mobile where the device time is >10 mins out from server time Changes to how certain actions appear on the Mobile App in German Estimates on Mobile are now in line with Portal and Desktop Application Language Confirmation Pop Up on logging into the Ostara Mobile Application

May 23, 2023

New option to provide app feedback to Ostara Added ability to search for contract parts when adding during stop job Fixed bug with not retaining the contact email on creating a job Bug fix for viewing estimates

April 19, 2023

New option to provide app feedback to Ostara Added ability to search for contract parts when adding during stop job Fixed bug with not retaining the contact email on creating a job

December 9, 2022

Added ability to change the building number of an asset Added help link to the mobile app

September 13, 2022

Allowed the stop job process to understand multiple locations on a reactive/quote work order Fixed asset search bug that enforced case sensitivity

May 10, 2022

Added shared assets information to work order detail page Added ability to edit desktop questionnaires after initial submission Added ability to raise linked work orders Added ability to remove assets from a work order during stop job Fixed bug with viewing external documents Fixed bug with scrolling to the bottom of dropdown lists

December 8, 2021

Fixed a bug with filtering work orders by Contractual Response Fixed a bug with showing unmanaged buildings when filtering assets Added ability to filter by estates and/or buildings when estates are in use Removed the need to specify a fix type on work orders that are service based Added questions to the stop job main UI for clarity