Not working
I’m so excited to use the app but it won’t open! It’s like it is crashing. I’ve deleted and redownloaded but still doesn’t work
Ok app, terrible customer service
The exercises are fine but nothing you can’t find free on You Tube. They make it impossible to manage your subscription online, you have to email them to cancel, and they refuse to refund you even if you have done everything in your power to cancel your subscription. Think before you sign up, as I had £75 taken from my account despite having cancelled my subscription in every way I could.
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Fraudulent charges, don’t give them your information!
Did a one time purchase when it was pink dragon in June 2021. I’ve made no other purchases and was told about the brand change in Jan. 2023. Besides that I’ve had no further communication.
They just charged me last week (June 2024). I have no subscriptions and was given no indication I was going to be charged. Working to reverse charge, but this is a mess and waste of my time.
They just charged me last week (June 2024). I have no subscriptions and was given no indication I was going to be charged. Working to reverse charge, but this is a mess and waste of my time.
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Can’t buy new programs
I’m have a couple programs
I’ve purchased from Holly but when I went to go in to see about getting another one it wouldn’t let me buy it. The screen where you go to purchase a new one is just blank. I tried deleting the app and redownloading it but it didn’t help. I want to do more but I can’t, it’s frustrating!
I’ve purchased from Holly but when I went to go in to see about getting another one it wouldn’t let me buy it. The screen where you go to purchase a new one is just blank. I tried deleting the app and redownloading it but it didn’t help. I want to do more but I can’t, it’s frustrating!
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It works!
I did the 3-month Ultraburn lesson plan and I saw incredible results! The workouts gradually get more intense to help build your stamina.
The only thing is that the app is not the best (definitely not bad), just not as intuitive as I would have liked. It’s a bit finicky. But other than that, great program!
The only thing is that the app is not the best (definitely not bad), just not as intuitive as I would have liked. It’s a bit finicky. But other than that, great program!
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Malpractice and sketchy
My fiancé had a subscription with Pink Dragon over an year ago. She cancelled it less than a month after because it wasn’t useful. More than an year later after they rebranded as Hooked health. They have renewed her cancelled membership without permission and charged her $127 on her card. We checked her online subscription and it shows she has no current subscription. That means they took her payment info and illegally resubscribed her without her permission. Now we’re trying to be in contact with them to cancel the subscription and refund the money. Their online billing portal doesn’t work so the only way of contact is email.
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Love the Workout-App needs work
To start- I absolutely love Holly and her routines, that is not why the I’m giving 3 stars. This app seems honestly very glitchy particularly if you choose to use a laptop, and it does deter a lot from my routine at times unfortunately as it lags significantly and seems to have some random bugs that need adjusting. I’ve emailed about a few issues but not much of a response if any.
So in short, workouts and programs are awesome, app needs some work. Hope improvements are in the future because it’s a great resource.
So in short, workouts and programs are awesome, app needs some work. Hope improvements are in the future because it’s a great resource.
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Cannot end 7 day free trial
I wasn’t able to end my 7 day free trial and got charged £73.99 for the full year. There wasn’t away to unsubscribe on the app. Instead I was told to contact Apple Store directly. Very disappointing. Be ware of this happening.
Why Rebrand?
I have used this app for a while now, and the exercises are good. It’s a really helpful resource and workout routine. I don’t particularly like that there are 2 videos for the same days. I would prefer that each day only has one video with a continuous workout, but it’s good either way.
I really don’t understand the rebrand to Hooked Health. I liked Pink Dragon a lot more. The name and color scheme was better. Whoever was the graphic designer for this app, or whoever did the rebrand just made the company look bad and forgettable. —-I am an interior designer and have worked in graphics and branding—. The app looks like an app you would read books on now and no longer appeals to your target audience…. It’s just bad.
I really don’t understand the rebrand to Hooked Health. I liked Pink Dragon a lot more. The name and color scheme was better. Whoever was the graphic designer for this app, or whoever did the rebrand just made the company look bad and forgettable. —-I am an interior designer and have worked in graphics and branding—. The app looks like an app you would read books on now and no longer appeals to your target audience…. It’s just bad.
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Sign in
Seems like every other week or so I am asked to sign in even though i have downloaded the app , so i then sign in and it says invalid credentials and prompts me to reset my password, which i do, to just be redirected once again to invalid credentials!!!!! So annoying. I like the work outs but will dump it all once i have done all the workouts
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