Subscription
I signed up to this a year ago but never used it. I had absolutely no contact from them and they then proceeded to take £127 out of my bank account this year without any notification about any subscription ending. They are now refusing to refund the money. Be careful, they should always email to notify you if something is due to end! Not a happy customer, I found the customer service very rude and not helpful at all.
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Misleading Title/Horrible customer service
Extremely misleading title … I was under the impression last year I had purchased studio lifetime access. Apparently it was only for ultra burn. I just received a charge of $116 on my credit card. I loved the workouts however I found out I was pregnant and stopped them as they consist of a lot of jumping. If I had known I would’ve cancelled before this apparent yearly subscription. I also was recently diagnosed with MS and am on short term disability. As soon as I saw the charge I reached out. Based on everything they refuse to refund me. Lack of humanity. Consideration and humanity make a commendable business. The lack of care is extremely disheartening. Again if I’d known I would’ve cancelled and reinstated once I gave birth and was clear and had my normal income. Money hungry, ruthless company. Holly - hope your day is better than mine lovely!!
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Trash
If I could give zero stars I would. You could find cheaper/free options just watching YouTube at home workouts. I bought a meal program as well and it was definitely not worth it. I wouldn’t waste your money with this program subscription.
Please don’t purchase
They do not offer your money back. My app is lagging. It doesn’t even work. I think I got 1 and a half minutes into my workout that it stopped working, I stopped trying after about ten minutes. I reached out to their “customer service” they responded but without any solutions. Just saying “sorry about that, make sure your wifi is connected” totally useless. And I know my wifi is working considering I used other workout apps just the day before. I tried the next day to use this app thinking I may be just my wifi being weird. Same conclusion. I just wasted my money. Don’t waste your time with this app.
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Not functional all the time
I am into week 2 of a workout program and the app does not update when I have completed a section so it shows I have missed days when I haven’t. The app also lost the ability to AirPlay to my tv so I awkwardly have to hold my phone while I’m working out or keep bending over to check the screen to see if my time is up. I can airplay the videos from week 1 but this second week doesn’t work at all with the app.
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Response from developer
Hi lovely, thank you for your feedback. The issue you refer to was fixed a couple of weeks ago, hopefully you noticed that and all your workouts are marking as complete! In terms of Air-Play we've not had any feedback on this - please email us at hello@hollydolke.com and we can have a look into it for you!
Scam
This app and whole ordeal is a massive scam. Paid and tried to use but none of my login existed, etc. Ridiculous.
Brilliant
Since finding Holly on you tube I have been doing her work outs daily, work through her challenges and her advice on diet and personal motivation has transformed my physical appearance and I’ve also gained personal confidence as feel much fitter, toned and slim- love it thanks again Holly😀
Only thing that’s worked for me!
I just recently finished the 90 day Ultra Burn program. While it took me an extra month to complete I have never seen such good results from working out before! Even my husband said the same thing after watching me work my butt off for years with little no to results. Holly really knows what she is doing and the workouts are so easy to do, who can say no to 15 minutes in the living room? What I also love is the stretching routines and warm ups! Keeps me from getting injured and I’ve seen my flexibility improve as well! Can’t recommend this app enough it has changed my life and helped me to incorporate exercise into my daily routine!
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Updates needed
I love these workout videos however I wish there was an app compatible with iPad. I recently updated my iPad and now it shows the same small skinny screen as what I see on my iPhone. The videos do not fill the entire iPad screen anymore. Disappointing.
Response from developer
Hi lovely, Have you used the Web App? It is almost full screen and syncs with your iPhone app with your calendar and the other features. If you need any help please just email hello@hollydolke.com.
Great program!!!
This is such a great program to keep motivated. I got this a while back and heard there was now an app for it, which makes it even easier to access and check on! Love it!! One suggestion I have is make a section for measurement recordings and also have the option to delete some measurements that are incorrect. I kept hitting the wrong button and have no way to delete the wrong entry
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Response from developer
Hi lovely, So glad you're enjoying it - and don't worry we have the ability to amend measurements coming very soon! We'll pop a message in the FB group when it's live.
