Xola Phone User Reviews

Top reviews

Never works properly

I can honestly say this app never works. Unfortunately my company uses it so as a tour guide I have to too. It never allows me to check guests in and as a result I am often not paid. I hate it and wish my company would change to another app.

Glitchy and needs to be reloaded constantly

iOS version won’t update in real-time (Android seems to, but that doesn’t help us Apple users) you have to close and reopen the app. Bookings sometimes do not show up unless you close and reopen the app.
Lots of my employees get locked out of features they should be able to access and they have to delete and reinstall the app (some of the less-industrious ones sometimes skip checking waivers because it’s such a pain, so hopefully my company doesn’t end up getting sued)
When it actually works it’s okay. Web version is much better
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Mauvaise application mieux vaut utiliser la version internet safari

Trop de bug, ne se met pas à jour avec les serveurs avant 3 jours, vraiment lente (probablement un mauvais code) cette application me fait faire des erreurs que nos agentes admins doivent corriger régulièrement. Ou bien me donne les
Mauvaises informations clients et impossible de voir plus loin que dans 2 jours sans risquer d'annuler des rendez-vous.

De plus, les notes que les agents font à la réservation sont cachées, et cette app ne donne pas accès au détails clients, comme avec la version web (sur safari par exemple)

Je vais l'effacer.
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When it works, its great but that’s not consistent

Xola data downloads stall on my I-phone about every two weeks. There is no cure except to remove the ap and reinstall.

Easy to use

Easy to keep up to date on scheduled programs

Not good at all

The “designed for mobile” app is far worse than just pulling up a web browser and going to the website. The format is terrible - can never see the full page of bookings, can’t turn my phone sideways to see better, struggles to load. Seems worse than the last version, which was also really bad.

Can not take Bookings from affiliates using their code.

Unable to make bookings from affiliates using their code. Still no better than working with a pen and paper.

Run As Far As You Can!

Do NOT trust your business with this software. The migration alone is not streamline. They love to give false promises and evade when issues, glitches or mishandling is reported. Hate your booking software? They will seem like a dream after the disaster Xola will bring to your online business.

MAKE THE APP WORK

WONT LOAD ANYTHING, GONNA DELETE SOON CAUSE ITS LITERALLY JUST TAKING UP SPACE FOR NO REASON WHATSOEVER

Is not loading

Not loading or being updated

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