JAMMATES User Reviews

JAMMATES

ADUP Co., Ltd.

Entertainment

Music

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Bug for downloading

Cannot download any new tunes from the list

Vicxly

7 months ago

Response from developer

Hello, Vicxly. Thank you for using Jammates! We also found a problem, and it seems that there was a problem with the background playback as it has been updated several times. We'll update to fix that problem. And we'll update the song, Blue Bossa later, so please look forward to it! Thank you :)

Did not receive purchased packages

This app invites you to purchase packages of recorded songs. I paid for two and received nothing!

Johnny Lee Ray

10 months ago

Response from developer

Hello. We apologize for any inconvenience. Please contact us at eve@adup.kr and we will quickly resolve the issue. Thank you.

Great sounds but power hungry

The recordings are quite good. I’m hoping the time list grows.

Couple of problems on my device:

- Consumes almost the entire battery on my fully charged device in under 30 minutes
- About one time out of three when downloading a track it freezes

dfcsf

a year ago

Response from developer

Hello. As our current server is located in Korea, weak international internet connections can lead to network errors, even if you have a strong internet signal in Korea. We are actively exploring ways to enhance international connectivity, and we are committed to resolving this issue as quickly as possible. If feasible, please test your downloads from multiple locations with robust internet access. Depending on your service provider, some users may experience good connections, while others may face weaker connections. Thank you.

Very cool

I initially had a problem downloading, but now it seems to work fine and Jammates did get back to me which is a wonderful thing. I still don’t know how to ask for new songs it doesn’t seem to respond to that but otherwise it’s working fine.

eddieviola

a year ago

Response from developer

Hello. We apologize for any inconvenience this may cause. Please contact us at artist@adup.kr, and we will assist you. JAMMATES provides high-quality MP3 files that are actually recorded, so the file sizes are large. Sometimes, a network error message appears when the international internet connection is weak.

Not so sure

I don’t know how to contact Jammates to solve the problem I have. I’ve successfully downloaded about 7 songs. Today I am trying to add another song but it won’t download, it says Network Error, then asks me to confirm. This is wasting my valuable practice time. What’s up Jammates?

eddieviola

a year ago

Response from developer

Pretty good

I like the sound, the drummer often plays more with the tune than the bassist. The bassist generally just walks and unfortunately tunes such as a latin, the bassist still just walks which doesn’t make any sense with the tune. Its a great app for improvisation, but it might not help if you’re trying to learn the tune to perform it.

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ChapmanStick

a year ago

Response from developer

Thank you for your positive feedback. We will make every effort to share and incorporate feedback from performers during the next recording process. Thank you.

App does not work

The app continuously displays that “ an error has occurred “ both my Apple devices are new and up-to-date operating systems . I thought this would be an interesting app for jazz accompaniment. Very disappointed…. waste of money.

Mbianc

a year ago

Response from developer

We apologize for any inconvenience. Since the service is provided with high-capacity mp3 files, please use it in a place with a strong Internet connection. Please contact us at the email address below and we will assist you. eve@adup.kr thank you

No instructions

Can’t get it to work.

Nevlim

a year ago

Response from developer

Please contact us at the email address below and we will assist you. eve@adup.kr thank you

Great practice app

After much searching, I found Jammates. I find it very easy to use, the song list is wonderful, and the add on tracks are a great option. I love the mixer as I am a bassist and can mute the bass track. Nice to have real musician tracks to play with, and no egos to deal with! This is not a critique, but I would love to have some rhythm and melodic guitar tracks to add. Maybe in the future? Thank you for making a great and affordable Jazz practice platform!

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Tom Aldrich

2 years ago

Response from developer

Hello, we're JAMMATES. Thank you for using our app! We're glad to hear that we were able to help you. We will consider adding more songs so that you can have more options. And we will continue to strive to provide more assistance to jazz musicians. Thank you!

Doesn’t work. Want a refund!

Never saves login. Won’t let me login unless I start a whole new process. Run out of emails to use. Doesn’t open. I want a refund!

Gregori Hofmann

3 years ago

Response from developer

Hello, Gregori Hofmann. We're sincerely sorry for making you confused. Please try to enter your ID in an email format (ex. ~~@gmail.com). If that doesn't work, please contact eve@adup.kr again. Nevertheless, if you want a refund, please contact supplier(App Store or Google Play). I'm attaching the URL of the relevant information page below in case it helps. Apple Support - https://support.apple.com/ko-kr/HT204084