Audio disappears in playback & exports
Imported video to try out this app. After setting the levels I liked, I exported to MP4 and saved to Photos only to recognize that there was no audio.
I reset the app, tried to edit the original video again to see if I could hear the audio but it wouldn’t play audibly in the VideoVerb app any more.
Checked my Photo roll again and audio on the original unedited clip was still playing fine. Other clips I import play the audio just fine, but that first video’s audio still isn’t recognized in VideoVerb app even though I’ve created a new Original clip in the Photos album with functioning audio — whenever I import it to the app I only get video, no audio.
I reset the app, tried to edit the original video again to see if I could hear the audio but it wouldn’t play audibly in the VideoVerb app any more.
Checked my Photo roll again and audio on the original unedited clip was still playing fine. Other clips I import play the audio just fine, but that first video’s audio still isn’t recognized in VideoVerb app even though I’ve created a new Original clip in the Photos album with functioning audio — whenever I import it to the app I only get video, no audio.
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Response from developer
Hello! Sorry that happened. Please restart your device. That usually fixes a glitch. If not, try deleting and reinstalling the app. Will you please email us from our contact in the side menu of the app so we can get some details from you about your video and operating system. Sounds like a bug and we will fix it! Thanks for your patience and help! We appreciate it.
