Great experience!
Novelship is as legit as it gets. Smooth, easy process and no exorbitant fees like some of the other big name apps. Thank you!!EggBeaterNEater
Is it legit? Yes. Do I recommend the app? No not at all.
I never use these types of apps in the first place but I only used it because the shoe I wanted I can’t find anywhere except here in my size. I haven’t received the shoes yet but I’ve had friends who ordered from here in The past so I know they’re legit, the problem is they have a very flawed system. My order status went from delivered back to waiting for seller to ship and I’ve been waiting for an email back from them but haven’t heard yet. They don’t give you a tracking number, you just have to trust what they say on the app and that’d be fine if they weren’t backtracking on status so I can’t really trust what they say now. If this company wants to survive 2 things they need to do: make a customer service hotline so we don’t have to anxiously wait to hear back from them through email, and give us access to tracking numbers. They’ve lost me tho as soon as these shoes are delivered to me I’m deleting this app off of my phone, and I don’t recommend this at all unless you can’t find the shoes you want anywhere else.hskdudndid
Developer Response
Thank you for sharing your detailed feedback. We understand your concerns and apologize for the frustrating experience. We're glad to hear that you trust the authenticity of our products but are deeply sorry for the issues with order status updates and lack of tracking information. We are actively working to improve our system, including providing tracking numbers and enhancing our customer service. Your suggestion for a customer service hotline is valuable, and we will consider it as we strive to improve our service. If you need immediate assistance, please reach out to our support team at support@novelship.com. We appreciate your patience and understanding and hope to regain your trust in the future.Full of bugs
Can’t enter shipping/billing address info - screen goes white, have to use back arrow, then exits page to add address. Also can’t submit offers - same situation, app progresses to blank white page. Cannot complete submissions. 🚮 app until these bugs fixed. 2 stars because I can at least still see listings.koontzt
Developer Response
Thank you for your feedback. We apologize for the issues you're experiencing with entering address information and submitting offers. We understand how frustrating this must be. Our team is working hard to fix these bugs. We appreciate your patience and will strive to improve your experience.Great site but shipping sometimes looong
Legit kicks at substantially realistic prices. However authentication and shipping can sometimes take super long.Chenowaz
Developer Response
Thank you for your feedback! We’re glad that you had a great experience with our app and thank you for sharing your experience with us. It’s our priority to continue providing top-notch service to customers like you.Super deals
Best kept secret get to make bids like goat and inventory is crazy they have everythingdrsmk98
Developer Response
Thank you for your feedback! We’re glad that you had a great experience with our app and thank you for sharing your experience with us. It’s our priority to continue providing top-notch service to customers like you.产品验证太严格
商品难以出售zhaozilong&
No sale and people cut price non stop
Haven’t make a sell ever since join, and have to face sellers cut price again and again by one dollar intentionally. Useless appFiishyy
Developer Response
Hi there, this doesn't sound right! Please reach out to support@novelship.com so that our team can take a closer look at your order details and we can further assist you. Thanks!
