Reflex User Reviews

Top reviews

Waste of time

Just a waste of time. Confusing to use. Then “out of free measurements”

No longer a good tool

This was a great app when it first came out. I gladly paid for it monthly to monitor my frozen shoulder progress. But as I just wasn’t seeing any improvement I decided to stop using the app. After ACR/MUA 11/2022 I decided to subscribe again to track my progress. Unfortunately I have not had the same positive experience. If I click on “history” I am just kicked off the app. None of my ROM progress pictures are recorded. The developer, who was very helpful with issues when using previously, after 3 weeks has not been able to fix any of the issues. They instructed me to contact Apple for a refund. They rejected my request. So a month of paying for this all was just wasted. I can no longer recommend as helpful. I’m not sure if the constant need to change and update caused the issues. But it is not the useful tool it was in the beginning 🤷🏻‍♀️
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Response from developer

Hi! Thank you for your review. It means a lot to us that we are able to help you! We are going to be improving the pain measurement system to make it more accurate. If you have any other feedback on what we can improve please feel free to email us hello@reflexhealth.co

App is very helpful

I was dx’d with frozen shoulder 4/2022. This app has been very useful in tracking my progress. Has even shown I’m losing ROM in my “good” shoulder so definitely something I wouldn’t have been aware of otherwise. But I paid for the month by month subscription and now asking me what plan I want and showing the free measurement again but all my previous measurements are still there. So I’m not able to track today. I’m guessing must just be a glitch today. And the pain rating system was good at first, but the new system of holding of fingers has been difficult. No matter how close or far or what angle I try it struggles to get a reading. Still rate 5 stars and HIGHLY recommend to anyone with shoulder issues :)
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