Roon ARC User Reviews

Roon ARC
Roon ARC
Roon Labs LLC

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Leave a Review Roon ARC
  • Is this still BETA 2 years in?

    Come on Roon! You’ve been purchased and have $ now, how about investing in this app? TWO FULL YEARS in and you still can’t select an SD card or other storage location for downloads? My 3 year old niece can write an app in a week that lets you choose a storage location for downloads.

    I invested in the Roon Ecosysten and subscription to be able to take my library with me. You’re “supposed” to be the leading high end system for that. Yet your mobile “listen anywhere” app can’t use an SD card to store its downloads? This makes the app virtually useless.
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  • App of constant sorrow

    This app has been unusable for over a year. Each new release brings hope that the developers have finally fixed all the issues, but one minute into playing a song all hopes are dashed. The app locks up becoming unresponsive. It crashes with a full app closure within a minute into a song. I’ve never seen an apple app crash like this. It’s completely unusable and has been for over a year. These problems occur with both streamed and downloaded offline content so it’s not a connection or server issue — it’s the app playback coding. The developers are either incompetent or simply don’t care. In any case, don’t subscribe to Roon if the lure of what the Arc app promises is important to you.
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  • App of constant sorrow

    This app has been unusable for over a year. Each new release brings hope that the developers have finally fixed all the issues, but one minute into playing a song all hopes are dashed.

    The app locks up becoming unresponsive. It crashes with a full app closure within a minute into a song. I’ve never seen an apple app crash like this. It’s completely unusable and has been for over a year.

    These problems occur with both streamed and downloaded offline content so it’s not a connection or server issue — it’s the app playback coding.

    The developers are either incompetent or simply don’t care. In any case, don’t subscribe to Roon if the lure of what the Arc app promises is important to you.
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  • Exactly what I want…if it worked reliably

    I have music I own that I’d like to take with me on my phone occasionally. Theoretically, ARC should do that, but it’s too flaky to be useable. Whenever I go to use it, usually it’s not ready to go. I have to spend 10-15 minutes getting it in working order. Usually, it gets stuck and the only recourse is to reinstall, which means I have to spend the next several days downloading because it cannot download things in large batches without getting stuck, which sometimes also requires re-installing. At least, that’s what happened last time I had to re-install. I’ve queued up my library for download, maybe it’ll work this time.
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  • Downloading is a nightmare

    Downloading tracks is a nightmare. If my screen goes to sleep while an album is downloading, downloading completely stops, and I have to force quit the app and re-open it to get downloads to resume. Why can’t downloads continue while the screen is off. And why won’t downloads resume after the screen is reawakened?

    And how freaking hard could it be to expand the interface to properly fill an iPad screen?
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  • iPad

    How come we still don’t have an iPad version. I use it every night when I go to bed and that small screen is annoying.
  • Unreliable, and needs Apple Watch app

    Roon is great when it works. That’s equally true for Roon Arc. There’s no good reason why it can’t work behind CGNAT. At the *very* least it should work when the devices have Tailscale or another method of NAT traversal, but really it should handle NAT traversal itself. But even without CGNAT the connection can be unreliable.

    Once those issues are addressed, please consider adding an Apple Watch app. I’d love to give up my Apple Music subscription and switch to Roon for all my music listening, but that isn’t happening without a Watch app.

    Otherwise, the app is a joy to use on iPhone, and like I said— everything’s great when it works! Even with the aforementioned issues, I’m glad I bought a lifetime subscription for ~$700.
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  • Inconsistent connectivity

    It seems I spend more time troubleshooting ARC instead of just listening. I have major problems over WiFi, and strangely things seem more reliable over mobile networks. I’m also unable to get it to connect on my home network even though Roon Remote works just fine.
  • Unusable

    The only thing the developer changed in this latest release was to make the app crash faster than before. Last version could sometimes play for 2-3 minutes before it would crash. Now it consistently crashes in 30 seconds. This is for offline downloaded content as well as streaming. This app hasn’t worked for months. What a piece of garbage.
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  • Trash app should be removed from App Store

    Every other update breaks functionality on this app. My ROCK is connected to gigabit internet port on a WiFi 6e router that gets an average of 1400mbs wireless and well over that wired. Yes whenever i step outside of my house on a 5Guw Verizon network all i get is poor connection, meanwhile every other app on my phone works. Now if you want to download all the music to your phone it’ll work just fine, however if that’s the case i could just buy a flash drive for $25 load it up with music & plug into the usb c port in my car. Don’t waste your your time or money.
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