I want my parks pass ☹️
Furthermore, I’ve hated since the beginning that if you don’t plant a tree as soon as you hit 10K steps, then any extra steps in that time don’t count toward anything. I thought turning on auto tree planting would fix that but it just plants the trees for you after you hit the claim button and that’s actually caused more problems because it started a second mini island away from my tree island so it’s totally disorganized.
I’ll keep using the app at this point since I do like getting to help the environment, but I just wanted to say I am disappointed by the app because it has so much more potential.
Fun way to keep yourself moving.
Great app - needs a widget
I love this app. My only complaint, which is more of a suggestion, is that I always forget to check my progress. Notifications are not something I love, but would turn on if this app had them. In my opinion, a widget would be far more useful AND would help promote the app to others! Imagine every time you look at your Lock Screen people beside you see “12,256 more steps to plant a banana tree” or something similar. This would be a fantastic way to promote your app while allowing users to make the most of their steps. Also don’t see it interfering with your business model at all since there is already a weekly limit of trees you can plant. It may cause an influx in planted trees as people restart their step counts more frequently. But even if it was a onetime or monthly subscription of a reasonable amount, I still think people would pay a small fee to access notifications and a widget.
Just a suggestion, otherwise this app is great! I recommend it to everyone I can 😉
Great for if you walk a lot and want to help!
Amazing Cause!!
Scam! No customer service! Steals money!
So I went to the app and tried to get in touch with customer service and there is a spot to “chat with us” and all it is is a bot that gets you nowhere. I explained my situation to the bot and it said that someone will be in touch with me in a few DAYS! And that still hasn’t happened! So this morning I called a 1800 number that is on google and it took me to someone that is with a Treecard card company, has no idea how to help me with the app or getting my money back. The person also told me that the app itself has closed and is no more!! This app is a scam. You download it and it is able to obtain all ur card information and prob other sensitive data! I wouldn’t trust this app at all. I am highly not happy about this at all and will continue to let others know on other platforms as well. And I do have a high following!
Response from developer
Hi VeryMadWoman1234, I am so sorry to hear you were having trouble getting through to our chatbot.can you please email support@treecard.org? We can definitely help you with this! For context, it sounds like you got in touch with our card support team, we discontinued our debit card program in October which is why the agent on the line was unable to assist. Thank you for your understanding and we hope to make this right for you! We'll be looking out for your email 💚🌳
Improvements needed
Adding on also is there a way to be able to have more space, I can’t plant terrain in certain spots
Response from developer
Hello Franchi00G, thanks for your review and we are listening to your feedback! We will pass this along to our team; please know that our tiny team is working hard every day to improve the app and your tree-planting experience. We thank you for your patience with us and we are striving to give you a 5-star experience! 💚
5 Tree Planted So Far !
Response from developer
Hi Beauty Waters, thank you so much for your review! We love hearing you're enjoying using Treecard and making a positive impact with us. 💚🌳 Love that you're enjoying Treecard Rewards as well! Is there anything we can do to give you a 5-star experience?
Great idea!!
I love that there are people out there working on trying to make a difference and help the planet. I am a new grandfather and I worry about what things will be like for my grandson as he gets older. Hopefully these companies help make a difference as every little bit we can do can can help heal the earth. It is so hard to not use plastic but I we try to do what we can by using laundry detergent sheets and dryer balls and whatever else I can do to cut down on it.
As for planting the trees, scientists say that would be the easiest way to combat global warming so I am in complete favor of that.
Keep up the good work and I am going to continue to get trees planted.
Response from developer
Hi bmetro, Thank you for your kind and thoughtful review. We love that you get our mission - we just want to make making a positive impact easy and fun, so much so that everyone will do it! We hope to continue to do good with you, for the planet. 💚🤗Wishing you a fantastic day!✨
You have to spend money !!
It’s seriously so frustrating to see an app that allegedly is eco focused incentivize people to spend money more than walking. It’s starting to feel like greenwashed garbage. Rewarding people for taking more steps may encourage them to choose a walking route instead of driving, doesn’t cost any additional resources or purchasing unneeded items. But screw that. Now just go to sprouts and buy stuff. I’ve never seen an advertisement for this stupid app do anything but talk about how ‘all you have to do is walk’. No, all you have to do is consume. Surely the single trees your planting will offset those emissions right?
I get in the grand scheme of things this is a dumb complaint but also green washing is the worst. I used to use your card for grocery shopping and will no longer be doing so. I’ve recommended this app to many friends and am actively telling them to delete it because apparently I have nothing better to do. But seriously, what a horrible step in a bad direction. This used to be so cool.