Paid Keeper User Reviews

Top reviews

Not working

The app doesn’t not work …… I don’t know what happened but I try everything

Response from developer

Hey Manii_lee, please reach out to us to we can assist! Call us at 929-415-4080, or email us at support@keeperewa.com.

Stopped working.!

App was “fine” , lots of glitches, not working since I stayed using it, now since last week keeper is not showing that I have wished any shifts when I’ve worked 3 now, not allowing me to pull money same day and spring $0 balance. I’ve had it 3 months, almost, and nothing but issues!

Response from developer

Hi hielit, we are sorry to hear that you are having issues with the app. We appreciate your feedback, and would like to help resolve any issues you may be having. Please call us at 929-415-4080, or email us at support@keeperewa.com so that we can resolve this as soon as possible.

Great app!

Love this app!
Getting paid the same day really takes away a lot of my stress.
Thanks keeper, will be using frequently.

PCA APP DOESNT WORK

App never worked for me. Called for assistance and still no help. Terrible app, save your time.

Response from developer

Hi Bianca. So sorry we missed your call! Please call back again, or email us at support@keepwerewa.com. We are here to help!

Beta version Horrible

Whatever it is that you all did to so called “update” it, messed it up.

Response from developer

Hi Cobby Supreme! We appreciate your feedback and would like to hear from you directly on any issues you may be having. Hopefully, we can clear them up for you. Please call us at 929-415-4080, or email us at support@keeperewa.com

Can’t

I don’t know what’s going with this app… it’s horrible… you can’t even borrow from this app anymore… it’s been glitching ever since the new update…. I cant borrow anything .. it takes you to a blank white page after you “Agree” to pay back… Never had issues with this app until the new version…. Don’t seem like it’s going to get fixed becos it’s been like this over a month… Developer might as well take this app out the App Store… It doesn’t work
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Response from developer

Hi Asettyuiokmbvft, we are sorry to hear that you are having issues with the app. We appreciate your feedback, and would like to help resolve any issues you may be having. Please call us at 929-415-4080, or email us at support@keeperewa.com so that we can resolve this as soon as possible.

No longer works

Stop working at the end of April.

Response from developer

Hey BX Big P! Thanks for your feedback! Please give us a call so we can see what the issue is. The number is: 929-415-4080, or email us at support@keeperewa.com

Ehh

Was going well all of a sudden until today... i see there is a "beta" version and it signed me out of my account. Now that im trying to get back in, its saying they cannot locate my account... whats happening?????

Response from developer

Hey Mochaenvy, yes we did make some improvements to our app recently. Sorry to hear you are having issues! We would be happy to help you get back into Keeper and running smoothly. Please call us at 929-415-4080, or email us at support@keeperewa.com

Scam

This app charged me 2 days before the pay back was originally scheduled bringing my account to negative balance.

Response from developer

Hi MRNY@23! We are sorry you are having issues with the app. We would be more than happy to help out with this. Please call us at 929-415-4080, or email us at support@keeperewa.com

Login

It’s asking me for the name of the agency but I don’t work for any agency.

Response from developer

Hi Na You Sabie! We're sorry that you could not use the Keeper app! The Keeper app is designed to work only with employees of a Home Care Agency that is partnered with Keeper. If you do start working as a Home Health Aide, please do let us know and use the app, so you can start getting Paid On-Demand! Best, Your Keeper Team

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