Noupia User Reviews

Top reviews

Recharge Failure

I deposited money into my account a day ago, the money has been deducted from my main mobile money account but my Noupia account balance has not change yet. How long do you take to recharge an account? I have been waiting since yesterday and nothing has entered my account in the Noupia app. This should be rectified immediately. Thank you
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Response from developer

Hello naph. We apologize for the delay. When you deposit into your Noupia account from your Mobile Money, kindly be patient for a few minutes. If you still haven't received the funds in your Noupia account, click on the "Emergency" icon on the App and proceed.

Fake

Fake

Response from developer

For any of your worries, please contact our live support.

Don’t download this app

I recommend to all users to not download this app.
Nothing works and their Customer service is BAD.
DON’T DOWNLOAD THIS APP. DON’T DEPOSIT ANY MONEY IN THEIR ACCOUNT.

Very bad

You have the worst costumer service I have ever seen

Response from developer

Just for you, our customer service is open till 9pm.

EVERYTHING BAD!!!

Their rates are horrendeous.. Service is poor. Their assistance is super slow. And to crown the negatives, they disappeared some of my funds, as I was trying to withdraw everything. The app is a potato app.

Scammers

These people are a scam I requested to withdraw funds 2 days ago and up till now my mobile money balance has not been created

Response from developer

When you withdraw funds, kindly be patient for a few minutes.

Fake and scam app

THIS IS A SCAM APP
THEY ARE FAKE
THEY BLOCKED MY ACCOUNT WITH 100000. CFA inside BECAUSE I COMPLAINED ABOUT THE SLOW SERVICES WAOOH PLEASE DONT TRUST THEM

Doesn’t work

For the last 5 days I’ve been trying to verify my information on the app to start using it and still nothing. The idea of this app is good but implementation isn’t.

Response from developer

Incase of any concern, please contact our live support in the App

Amazing.

So far your services are outstanding. I mean it’s simply the best of its kind. I’m loving it because the Noupia service is something I see still in development and it just keeps getting better after every update. When I first got the app it was buggy and laggy but the latest update fixed about 90% of that which is impressive. The reason why I didn’t give a 5 star is because of one request I have. I know it’s a difficult one and personally it doesn’t matter how long it takes. Let’s be able to receive payments via PayPal.
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Response from developer

Thank you for your review. Noupia keeps getting better

Not working

I verified all my identity but it stays on the same page
Why doesn’t it take me to the next level where I can purchase my card

Response from developer

Dear Strain Tyga. When you upload your verification documents, please be patient for our team to confirm before your account can be made active to purchase your virtual card. Thank you

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