HoYoLAB User Reviews

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  • Great Idea! Some bugs here and there, and some suggestions :)

    Overall, the app is pretty cool. You have most of the Mihoyo games put in this app to check out. Instead of having to take a look at tons of different social media accounts, you can simply go to the app to take care of things.
    Before I start with the criticisms, none of this is against Mihoyo as a company, I’m sticking with just the app itself because that’s what I’m rating.

    The app can be occasionally laggy and the interface is a little confusing at first (not knowing what is what, where to go, etc.). It’s a little weird looking on the iPad, however I can’t say the same for phone since I don’t use one.

    Suggestion time? Oh yes it is!
    I believe on the app we should have a top up center for each game. I would love to buy some more Genesis crystals or welkin, however credit card is a little weird on pc and I unfortunately don’t have enough storage to download the Genshin app to use my Apple account. Therefore, a top up center would be extremely convenient and helpful.
    Some other nice additions would be countdowns to new updates, events, and banners. I think it’d be pretty cool to be able to see something like that so that most people won’t have to be doing the math to figure out when things are ending and when things are coming.
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  • Idea time boys

    So I’m enjoying this app so far, but I only really use it for one thing.
    The Teyvat interactive map.
    Now, I love how I can mark off my progress as I go, but I wish there was a feature that would automatically link my character’s in game progress to the map. Just saying this because I’m not in the mood to re-explore dragonspine just to find out what few chests I have missed…
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  • Please let us change our usernames

    The only thing i think needs fixing is being able to change usernames. Please let us i know so many people that are stuck with bad ones because they where unaware it would stick.

    I also have a question. Will deleting an account linked to your genshin account also delete your genshin? I need to know because i liked an old account to my genshin account by accident and now i cant unlink it so i want to delete that old account so i can link my genshin account to my new HoYoLAB account. Please answer this i tried emailing with no response and I really want an answer as i cant find this answer anywhere.

    Thank you for your hard work.
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  • Great but lacking

    I really only made an account for daily check in rewards and the interactive map for Genshin but 1) notifications don’t work 2) I can’t enable the floating map on my phone so I have to either switch back and forth between apps or look at my old phone 3) the network rarely connects. So many times I’ve opened the app only to have network error despite having full internet and data. Sometimes I’ll be scroll and click on a post but boom “network error”
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  • This app is great

    This app is great but it need a block user so people can block people out so they stop send spam messages in the post event to other people post. And Other people tried very hard ignored people spam messages it not very important messages it will great if this app had block user so I can block a user keep spam messages to my post lot I tried ignored them keep spam messages it not even important at all.
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  • Keep on having network error when using WiFi

    I have used this app for a while as a genshin impact player. Recently I encountered the network error issue (which showing loading failure on the screen). Simply reinstall wouldn’t help, and I’m using the most updated version. But when my phone disconnects with WiFi, it works just fine. Wish the developers can fix the bugs ASAP.
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  • Only works a quarter of the time!

    Love the idea of this app, but the execution is terrible. Great concept of having the map and the daily check in stuff, and love seeing fan art and being able to submit to photo competitions all from one app instead of using the website. However, every time I use the app, it will be working fine for a moment and connected to strong internet and it will suddenly stop loading things and give a network error sign on every page. I’ve tried reloading and restarting but it just doesn’t work. it’s absolutely not my internet or my phone, I’ve tested it multiple times when the problem arises. So annoying to only be able to use for a minute before it becomes completely useless. Hoping the next update fixes the issue!
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  • Loving it so far!

    Great app! Easy to use and great if you want to interact with the community. Hoping for other miHoYo games like Tears of Themis to be added soon! Would recommend to friends that are fans of Honkai and Genshin.
  • Love the game so much

    Absolute amazing game I love it so much not so ever any minor issues I have with the game!
  • A few things...

    This is a very helpful app! A nice shortcut for the daily check in, and the interactive map. However, I keep getting an error that says my network is not working even though it works fine. I refresh it over and over again, but it still is not working. It would also be mice if there was a way to refresh the fanart, so it’s not the same ones.
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