Love love love
I love the products that diamond art club sells. High quality canvas for their pictures, I love that I have free drill replacements incase of an accident, glad they understand that life happens at times. I will continue to spend my money on high quality products,
Love!
I have been doing Diamond art since the fall of last year when I had Covid. I was sitting in my room bored out of my mind, and I had the coffee cup one, and having been doing them ever since. I can’t get them often because they are expensive, so I really only get the ones on sale. Today I bough one because I had a coupon. But I will continue to buy when I can!
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Punished for calling them out
I called them out publicly via social media that they are selling and licensing an inaccurate portrayal of a popular holiday and an important day to the people of Ireland and people of Irish heritage. If one wants to abbreviate St. Patrick’s Day, it’s St. Paddy’s not St. Patty. I told them that the business and artist should have done their research before producing and selling the artwork. Instead of realizing they made an “oops” they kicked me out of their VIP group, blocked me on Facebook and Instagram, AND deactivated my account on their website such that I cannot login, buy, or access my rewards that I rightfully earned from previous purchases. How does that make sense? Apparently it’s ok to insult the Irish and punish anyone who calls you out on it.
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Love this app but it won’t open anymore
I use to love looking at this app everyday. Unfortunately now it will not open at all.
Not worth the price
I absolutely love diamond art, but these are CRAZY expensive! $65 for a diamond art kit?! That’s insane! The most expensive kit I’ve bought was $40 on Amazon and it was HUGE! And there isn’t that much of a selection. My friend got me one of their kits for Christmas, and there was zero difference between that and the $12 kits I buy on Amazon. Don’t waste your money!
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Top Notch Company
The quality of the canvases is top notch. Their customer service is also amazing.
It’s nice
I have it 4 stars out of 5 bc it don’t show if it’s round or square like the website shows when scrolling. It would love it if DAC would show that. You have to click on the picture to see if it’s round or square, the back out. Sometimes it sends you back to the very top of the page instead of where you left off.
I love that feature.
I love that feature.
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Atrocious customer service
DAC is a company that is 100% not transparent. They have a Facebook page which they censor with an iron fist. If a customer dares to question a product or leave a bad review the people running their page will immediately remove you and block you. When asked for reasons for their decision they do not respond. This has happened to many, many people and it is now apparent that they have a lot to hide. If you check them out under the better business bureau you will find that this type of complaint is very common. It is a shame because their product used to be quite good but product is not the only aspect of customer experience. Censorship is never ok and if a company doesn’t agree with a customer there are ways to perhaps approach the situation. Diamond Art Club got too big for their own heads and it is clear that they do not how to treat their customers well. Buyer beware. I recommend Dreamer Designs because their customer service experience is much more transparent.
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App almost as good as the website
Love the app. the only thing is I still have to use the website to see customer photos in the review section. Please please add the photos to the review section on the app & it will be perfect
App needs work
It’d be nice if we could see review pictures that customers post. I have to go to the actual website itself in order to see those.
