Leave a Review Cowan Insurance Group Access24
Useless App
Why having an app that doesn’t even works. Impossible to even enter in. You should REMOVE IT FROM THE APP STORE. Or please Update it to work. This is a shitty app sorryGilMiCha
Developer Response
Hi GilMiCha, thank you for posting a review and we’re sorry to hear that your experience with the Cowan Access24 app didn’t meet your expectations. We would like the opportunity to talk and investigate your feedback further. Please contact us at communications@cowangroup.ca with your contact information and any further details you can provide regarding your experienceUseless app
Cannot even loginMelesterxo
Developer Response
Hi Melesterxo, we're sorry to hear that you're experiencing difficulties with the Cowan Access24 app. We would like to learn more about the issue you're facing so that we can assist you. Could you please contact us directly at communications@cowangroup.ca so that we can resolve the problem together?Unable to do most basic task
App cannot do the very basic thing it’s meant to do: authenticate. You can’t even login to your account. Useless. Instant delete.MadRoa
Developer Response
Hi MadRoa, thank you for posting a review and we’re sorry to hear that your experience with the Cowan Access24 app didn’t meet your expectations. We would like the opportunity to talk and investigate your feedback further. Please contact us at communications@cowangroup.ca with your contact information and any further details you can provide regarding your experience.Extremely Unprofessional
I went to a hospital for an emergency. I had breathing issues. I have an active account with Cowan insurance. I tried to log into the mobile application to download the UHIP card. I tried over and over again to log in using this application but could not log in. But later on, I went to the website of Cowan using a mobile web browser and I could successfully log in with the same username/email and password.
If you are offering a mobile application to your clients, please make sure it works. If it doesn’t work please at least let us know. In that way, we would be able to save valuable time and possibly our life if any emergency occurs.
Thank you.Show lessSifatul Mostafi
Developer Response
Hi Sifatul, we regret to learn that your experience with the Cowan Access24 app didn’t meet your expectations. Cowan Access24 is limited to our Personal Insurance and Business clients, and it is not intended for Group Benefits or Third-Party Administration such as UHIP.Useless app
Not able to log in. Uselesshaloowor
Developer Response
Hi haloowor, thank you for posting a review and we’re sorry to hear that your experience with the Cowan Access24 app didn’t meet your expectations. We would like the opportunity to talk and investigate your feedback further. Please contact us at communications@cowangroup.ca with your contact information and any further details you can provide regarding your experience.Rubbish
Cannot log in. Rubbish.ll1017lll
Developer Response
Dear user, we regret to learn that your experience with the Cowan Access24 app didn’t meet your expectations. We value your feedback and would like the opportunity to better understand what went wrong. Please contact us at communications@cowangroup.ca with your contact information and any further details you can provide regarding your experience. Thank you.Useless
Downloaded app, try to create an account says my policy number is not found. Just another problem I have experienced with Cowan Imsurance related things.Ishpaming
Developer Response
Hi Ishpaming, we regret to learn that your experience with the Cowan Access24 app didn’t meet your expectations. We value your feedback and would like the opportunity to better understand what went wrong. Please contact us at communications@cowangroup.ca with your contact information and any further details you can provide regarding your experience. Thank you.
