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No Anti-Cheat Software
Absolutely unplayable and a disgrace to the name of FIDE for them to produce such a feeble, lacklustre product. I am officially rated 2000 and I keep on getting paired with 1000 ELO players that spend 2-4 minutes per move in the opening and the presence of people using chess engines like Stockfish, Komodo or Alpha Zero is utterly undeniable. It’s sad that such an establishment has stooped to such a low level that requires desperate repairs if it is to compete with the likes of Chess.com or LiChess - fix your platform in short.Show lessOkaakun
🧐I still haven’t seen the new version
Hi there I hope 🤞 the next version of FIDE Online Arena will be good.🙏🙏🙏Camelia Shahabi
Unusable on iPad
The fact that this exists on ipad at all is a wonder. You can’t see the entire board when playing - it’s like a racing game where you can’t see the roadAlexLaFF
Shocking
Poor player matching. Limited game availability. Bad UI. Rife with cheating so much so that it’s no longer officially accepted. Stick to chess.com!Medicdave
Wow. Something get better others are still fairly bad.
For the major bug: For some reason there is a way that when somebody is losing they can run out the clock and win. Can’t figure out how they do it, but is so frustrating.
The filtering of Elo when match making doesn’t work.
The new multiple matching sometimes ends up starting multiple games at time.
Things that are standard in lichess or chess.com are not available. You can’t scroll back and forward to see your moves. You can’t see what pieces are captured although they recently added the ability to see how many points your behind.
The color schemes for the boards are terrible. Can we please get standard looking boards.
The sound the pieces make are still made even when the phone is silent.
There is always a lag between when you make your move and the computer picks it up.
No wonder that on most days there are only a few hundred people on. This app is a struggle.Show lessadrian gomez
Horrible app, horrible execution
Unfortunately, FIDE does not deliver a well thought out product. With heavy lag during games, poor app response, glitches, errors, bugs... you name it. It comes across as a money grab with the sole approach of pushing a paid premium account... and even the process of creating a PRO account had bugs LOL!
And their website is no better.
FIDE should take itself more seriously as a prominent governing body of chess and fix their product. Respect your player base.Show lessEnigmaSolutions
Developer Response
We are genuinely sorry for the issues you've been experiencing with our app and website. I understand how frustrating the lag, glitches, and bugs can be, especially for a dedicated player like yourself. We are working hard to address these problems and improve the user experience. Your feedback is crucial, and I assure you, we are taking it seriously. Please reach out to us at support@chessarena.com with any specific issues or suggestions. Thank you for your patience and understanding as we strive to make things better.This is an updated version and is still defective
Updated today first game player stopped making moves and his time ran out. I checked my results which said I lost on time. Either fix this pgm or return my money.joechitown***
Developer Response
We apologize for the inconvenience you've experienced. It sounds like there might be a technical issue. To help us resolve this, could you please provide more details? Let us know the version of the app you're using, and if possible, share screenshots of the issue. Additionally, information about the browser you used would be helpful. Your feedback is crucial for us to improve the app. Please reach out to us at support@chessarena.com so we can assist you further and discuss any compensation. Thank you for your patience and cooperation.FIDE has went down hill
FIDE is horrible now you have people that constantly cheat and you have no way to report them this app is garbage I will not use FIDE until it’s fixedel teaco
Developer Response
We are sorry to hear about your negative experience. Cheating is a serious concern, and we are committed to maintaining fair play. We are actively working on implementing better reporting tools and anti-cheating measures. Your feedback is invaluable, and we appreciate your patience as we strive to improve the app. Please reach out to us at support@chessarena.com with any specific issues or suggestions. Thank you for bringing this to our attention.This is the worst app I ever seen.
You should hire someone from chess.com. I need to wait forever for play a game. The app isn’t user friendly. Is embarrass that chess.com has so much better app. Specially when you can have a title with this app. Please, please, please!!!!…. hire someone that can fix this app.hardcold500
Developer Response
We appreciate your feedback and understand your frustration. Our team is dedicated to improving the app and providing a better user experience. We are actively working on reducing wait times for games and enhancing the app's usability. Your suggestion to hire additional expertise is noted, and we are committed to making the necessary improvements. Thank you for your patience and continued support. If you have any further concerns, please reach out to us at support@chessarena.com.App is broken cannot do puzzles
App is broken cannot do puzzlesh34sun
