MyBudget Client App User Reviews

MyBudget Pty Ltd

Top reviews

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Please Fix Messaging

Generally passable app, however, messaging functionality is below par. In particular the lack of caching/saving messages as they are composed is a real UX problem. Having to completely re type a message because you jump out of the app for 5 seconds to check a reference number or answer a call etc is a messaging experience that no other app I’ve used inflicts upon its users.

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ujaus

2 years ago

Love the new updates!

Very easy to log on, see my upcoming budget activity and transfer money when I need - loving it!

Bbbbek

2 years ago

Response from developer

Thanks for your review. We are so glad to hear that you are loving our app! - Peter

Bare basics

The new app has nowhere near the same functionality. It is a step backwards. I will keep using the old app, hopefully you don’t remove it anytime soon. New app needs a lot more work before I am happy to start using it.

Sootie_Bear

2 years ago

Response from developer

We really appreciate your feedback on this. We are sorry that you haven't been happy with the new app so far. We are working hard to improve this and hopefully, you will be happy with future updates that we have coming! I have passed this on to our development team. If you have any further feedback, please let us know. Thanks, Peter

Nope

Really dislike the new app.
There is so much spare space that could be used to display additional information….all of my savings streams do not show their full information which leaves me having to go to the transfer screen to see what funds belong to which savings.
Please make the 3 boxes spread across the screen to the edges….there’s plenty of room.
I can see the potential but it’s such a miss at the moment.

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123Deirdre

2 years ago

Terrible update

This makes it so difficult compared to the original to see where funds are, upcoming activity, history…everything. The previous app was so much easier to use. For the amount of money we pay you, we expect an app that’s easily accessible. It needs to be fixed to look more like the original where everything is there to see.

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Ashlee8787

2 years ago

Response from developer

Hi Ashlee, Thank you for taking the time to share your feedback with us. We do really appreciate it and are working hard at improving the app and bringing back some of your favourite features from the old app. I will pass your feedback on to our development team. Thanks, Peter

Not usable

I can never sign in, since first log in. The biometrics don’t work and neither do username and password.

This isn’t a password issue as I can still use the old app and web login

Jabba090

2 years ago

Response from developer

Hi there, I am sorry that you have had trouble logging in. We haven't observed these issues on our end and would love to resolve this for you. If you call our team on 1300 300 922, one of our friendly team members will be able to assist you by resetting your password and login details. Please let me know how you go. Thanks, Peter

Nicer UI but missing features

The user interface is much cleaner and less buggy than the old app, and I like the ability to search payments, but it’s missing important features. For example, I can’t see my 12 month budget; when making a transfer it doesn’t show how much is available to transfer; it’s unclear what payments are on hold and need to be confirmed; it’s unclear what the balance is at any point into the future; there’s no information on where I deposit funds into my MyBudget account; I can’t see my savings breakdown by type; income and expenses aren’t clearly differentiated. These are all really important functions and something I rely on. I’m not sure why this app was released without these features. I feel like I’m in less control of my money using this app, so I’m sticking to the old one until this one improves. If it doesn’t, I feel more inclined to look for a different budgeting service.

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Opelate

3 years ago

Response from developer

Hi there, Thank you so much for taking the time to leave detailed feedback about the new app. We really care about you as a client and want to make sure your feedback is heard and you are 100% comfortable with our new app. I have passed all of this feedback on directly to our development team. However, a number of the features you mentioned are available through the new app. We would love to speak with you to show you through the app and address some of your concerns. If you would like to speak with someone, please send us a message on the client app or portal or call our team on 1300 300 922. We would love to help! Thanks, Peter

Not bad

I like the new look and transferring is easier.
I was keen to keep and deleted the old app straight away, however, I had to reinstall as the new app doesn’t have the ability to see your actual budget.

Andrew

Bundy1970

3 years ago

Response from developer

Hi Andrew, Thank you so much for taking the time to review our new app. We are working hard to continue improving what we are able to offer you as a MyBudget client. You can see your daily budget on the new app by clicking 'activity' on the home screen. If you need further assistance or have any other feedback please reach out to our team by sending a message on the app or client portal or calling 1300 300 922 and we will look into your feedback further. Thanks, Peter

Hate it- deserves no stars at all

Hate the new app. Looks like a cheap beta version. Not only that it doesn’t appear to have all the same features as the original app.

wj1962

3 years ago

Response from developer

We really appreciate your feedback and are actively working to continue to improve what we are able to offer you with our new mobile app. I have passed this feedback on to our development team for their consideration. - Peter