Terrible
Doesn’t even open after signing in
Will not log in
Downloaded the app after setting up my account on the web. Each time I enter my credentials and press enter it closes the app.
Healthlink is Proud?
Amusing that the app’s blurb highlights Healthlink’s pride in the product. Despite valid registration, app fails with communication error, as others have noted. Healthlink’s website support said, essentially, “the app is broken”. Seems like they would either pull it or fix it. Instead, the link to the app remains on their main web portal. Proud indeed !
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RIDICULOUS
This is the app Healthlink’s member website asks me to download, and their App Store info confirms it’s for Members, but after then installing it I cannot register with it. I call Healthlink, they say “wrong app” and to use some odd website instead. I register there, where all seems okay, and then return to this “member” app that will now not let me login, claiming some communication error. I’m thinking I should’ve stuck with BCBS. Good grief!
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Simply doesn't work
I've been successful in the past logging into the app but it's broken at the moment giving me an error code, "Connection Error Can not build up trust communication with servers.(SSLTLS001)" whatever that means. No good on my iPhone or iPad.
horrible app
app is terrible. connection error constantly after many “fixes”. ridiculous.
App crash
Hasn’t worked in months. Says connection error. Can not build trust communication with server
Connection Error
I’ve tried to use this app multiple times, but always get a connection error. I’ve reinstalled it several times, tried on my data vs wifi and I’ve never gotten it to work.
App rating
Downloaded the app, even though it was rated low. I shouldn’t have wasted my time. I can’t even get through the registration process. I wouldn’t even give one star if I didn’t have to in order to complete my review.
Registration issues
Update: 2nd day of trying still unsuccessful. Entered my current ID as well as my new ID that will take effect 3 days from now. Nothing. Not even a “help with set up” option.
I’d love to give this app more than one stars but it wouldn’t even let me past the registration process. Apparently your current online access doesn’t cross over to the app. After a few unsuccessful attempts at logging in I tried to set up as a new user in the app and it simply wouldn’t let me hit submit.
I’d love to give this app more than one stars but it wouldn’t even let me past the registration process. Apparently your current online access doesn’t cross over to the app. After a few unsuccessful attempts at logging in I tried to set up as a new user in the app and it simply wouldn’t let me hit submit.
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