Choice User Reviews

Top reviews

Exorbitant fees for everything regardless of account size

My account is small like $300. I thought for sure it’s going up in value since I’ve never touched the account and it’s on Bitcoin. With Bitcoin skyrocketing I decided to see how my account is doing. Instead I’m shocked to see my account decreased by half. Upon inquiring that’s when I found out they charge $20 a month maintenance fee regardless of account size. I know this has to be illegal. Will spreads it across all social platform to make sure everyone is aware of their predatory practices and report them to all the regulatory agencies. Hopefully apple sees this and removes this app from the App Store. If I can give it a negative star rating I would. Everyone stay away!!!!
Show less

Stay Away

This company is attracting new crypto investors and is failing them hard. The app and service is not helpful and honest to customers. With hidden fees and a horrible app experience. Funds will be withdrawn without explanation if you’re not paying attention to your money. This is unacceptable. Stay far far away from this app.
Show less

Data breach

Choice had a data breach that leaked customer information including name, bank account routing and account numbers. They alerted customers in July, but the breach was in March 2024.

This is unacceptable. It was good while it lasted to have a Bitcoin Ira, but now you can just buy the etf.

Plus, their fees for holding Bitcoin are way more expensive than the etfs.

You can transfer the funds (cash only) to a different broker that offers IRAs.

With the data breach and high fees, I can’t recommend choice anymore.
Show less

Don’t do it. Do not give this scammers your money.

They are now charging $20 a month to hold your digital assets.
No mailed statements.
No way of seeing on the app the fees they are taking out.
No withdraw on the app without sending support ticket.
They charge .99 per trade to buy.
Crypto is overpriced to buy and underpriced to sell.
If you deposit $240 in 12 month it will be 0 because of their $20 monthly fee in 1 year.
Run the other direction.
Do not download or give them your personal information. Blinko is a scan to distract you while they rob you.
If you have money try cash out $100 and see the hassle you will have.
You might need a lawyer to get your money back.
No 1800 number are you kidding me.
I give you all my retirement money and cannot talk to someone on the phone. Scammmm
Show less

Very concerning

Starting charging a $20/month fee out of nowhere. Can’t afford that. Clicked on close my account. They said someone would contact me. That was 2 weeks ago and have not heard from anyone. After reading other reviews this is beginning to feel like a scam

Something ain’t right

I will say I’m not gonna pretend that I know anything about IRA’S but I will say the cash I have in there I’m not allowed to touch the money in there but they are allowed to take $20 a month out and all I can do is watch til it’s all gone. They also sent a letter saying they are custodial over my account and I don’t have a say about that either. What’s the purpose having one of theses account if you have no control over it?
Show less

Pretty much a rip off

Sure there fees are low. ;). Right now BTC is at $22,298 and they’re charging $27,000+ to buy it. It makes it easy to charge low fees if you’re going to add nearly 25% on top of the fees.

Lacking selection

This is a great way to invest in a Roth, however the crypto selection is severely lacking. Where’s Polygon, Enjin, Algorand, and GRT? Most of these coins are losers

So many bugs/ glitches

Can’t even scroll before “oops! An error happened. Every day.” No other app has done this ever.

Connection Issue

Version 2.0.1 is displaying an internet connection issue. This error appears while searching for cryptocurrencies or stocks. I have power cycled my phone, changed the wifi connection from 2.4 GHz to 5 GHz, and used the carrier's data; still receiving the same error. I never had this problem before this update.
Show less

Alternatives to Choice