EPEVER Pair User Reviews

BEIJING EPSOLAR TECHNOLOGY CO., LTD.

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Average

It works on Bluetooth, locally, can read parameters on Tracer AN iMax, but not write. Difficult to connect to WiFi dongle, which behaves as access point, not ideal. No visible parameters. Can’t get it to connect or register to EPEVER Cloud using this App. It is unlike on the very unclear instructions with the WiFi product.

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Mikkkl

2 years ago

Buggy software

Does not work with Lithium / LFP batteries so if you want only AGM/Lead this is fine otherwise do yourself a favor, and don’t waste your time with EPEVER and get Victron MPpt right away… you can thank me later!
First of all they continue to have outages and app/ sites don’t work from time to time no rhyme or reason, and it works with WiFi G only so it’s very flaky….
Usage by date / time - even in early morning, i see it’s showing I have Few KWs of Power when in reality i have had no Sun out yet! Can’t trust this data… not good!

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Apharcha

2 years ago

Response from developer

Hello, you can log in through the APP cloud platform, and then modify the region and time you want in my page - settings in the upper right corner - time zone, looking forward to your reply Thank you

Works 90% time. Seems go down at times

Works 90% time

boosted281

2 years ago

Unable to connect to cloud.

My Wi-Fi 01 adapter works in “local” mode, in the adapters own closed Wi-Fi network, but despite all my efforts it will not connect to the “Cloud” via my home Wi-Fi network. Looks promising but just doesn’t work!!!

Spannerman2012

2 years ago

Waste of time

Trying to sign up to the cloud through the app and there’s no way for you to get past verification. Also used on local mode, displays completely wrong load versus the inverter screen.

adrapez

2 years ago

Not able to set up account

I have tried several times to set up an account it will not except information for account They are supposed to send a confirmation email which never gets sent i have found that several people have had this problem and appears to be no fix for it if you can’t set up the account you can’t use the cloud if this can be fixed would be nice to have it thank you

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Rainbow930

2 years ago

As bad as the EP-01 app...

... for similar reasons.

Curmudgeonly Apple User

2 years ago

Software is flakey

Update 8/5 v3.1.1
Software functionality has returned on my iPhone, Yeah!!!

Update 7/22 v3.0.7 Still flakey! It still cannot remember the device you use, but that’s only an issue if it gets that far. V3.0.7 simply hangs at the logo screen on my iphone 7+. Some good info if it works! (Older) The software cannot remember the type of device in use. With the latest upgrade, the software simply crashes. Tech support online option puts you into a loop with no way to request assistance.

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geurnh

2 years ago

Response from developer

Hi, are you using local mode? If yes, it needs to be reconnected every time. You can also use the WIFI module to go to the cloud with one key, which can realize remote monitoring without connecting the device every time. If you have other problems, you can send a video of the problem or a screenshot to send. Go to gongcong@epever.com, we will provide you with solutions in time, thank you

Recent update is a failure

Back down a star even with relatively quick support. Would up the rating if the wifi dongle stays connected. The wifi adapter is a dumpster fire. Each update breaks something else. It stays connected for a week or so, then disconnects and can’t be reconnected. Won’t reconnect at all now even after following support steps. If only their app team was as good as their case designers.

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PaddyMcstatty

2 years ago

Response from developer

Hello, if you successfully use WIFI to connect to the cloud and do not change the home WIFI password, you can keep the device online all the time. If you change the home WIFI password halfway, the device will be disconnected and cannot communicate. You can also log in APP-my-about We - check the cloud steps in the instructions, if you have other questions, you can leave a message, we will provide solutions in time, thank you