Vooglam User Reviews

Vooglam - Glasses for everyone
Vooglam - Glasses for everyone
Zhengzhou Stripe E-Commerce Co., Ltd.

Reviews Summary

Top reviews

Happy

The implication is simple and easy to use. If anything goes wrong with your glasses they will replace at no charge to you and very nice to have that option.

Response from developer

Thank you for your kind words! We're glad to hear that you find our service simple and easy to use. We're committed to providing excellent customer service and ensuring that you are satisfied with your glasses. If you ever need assistance, please don't hesitate to reach out. ❀️

The Best

Such a great range and many style options options. Easy to navigate online store. This is my second purchase. Great product and service!

Response from developer

Thank you so much for your kind words! We're thrilled to hear that you love our range and found our online store easy to navigate. We appreciate your continued support as a repeat customer. If you ever need any assistance, please don't hesitate to reach out. ❀️

Rare styles

Cheap n easy to order waitinv for my order. The styles i chose are cheaper than zenni here

Response from developer

Thank you for your order! We're thrilled to hear that you found our styles to be cheaper than Zenni. We appreciate your patience and can't wait for you to receive your order. If you have any questions or need assistance, feel free to reach out. ❀️

Too much

Cheap frame but when you add the prescription it comes up to so much. Plus so much delivery charge.

The best!

So incredibly thankful for Vooglam. I have never once received incorrect or bad prescription. Always accurate, fast, and great quality. Vooglam made my childhood dream of having a closet full of glasses a reality. 🩡

Response from developer

Thank you for your kind words! We're thrilled to hear that we've been able to provide you with accurate and high-quality prescription eyewear. We're honored to have helped make your childhood dream a reality. It's always our goal to provide our customers with the best possible experience, and we're grateful for your trust and loyalty. Thank you for choosing Vooglam!❀️

I Am Known For My Frames

I have purchased almost 50 frames from Vooglam and they are all quality frames and the prescription is accurate if you accurately enter it.
I want to suggest a member benefit for those who buy large amounts of frames at a time or maybe after buying 25 frames you get a certain amount off in addition to the coupons. Then after 35 frames you get a larger amount off in addition to the coupons, then 50 frames is a larger amount off in addition to the coupons ,then 100 frames you get any five for free. I just think loyalty should be rewarded! Thank you for the quality service I have received!!!
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Response from developer

Dear Angela, It is a great honour to read such a sincere reply and advice for her people and thank you for your loyalty to Vooglam. We want everyone to be able to buy their favourite glasses at a good price instead of going to the optician or eye doctor and spending hundreds or thousands of dollars on such an expensive and unattractive pair of glasses. We are always striving to improve our service in the hope that all our customers will be able to shop happily and improve their quality of life through eyewear. If you have any problems with your purchase, please feel free to contact our customer service team and we will do our best to solve your problem. Finally, thank you again for your reply and wish you a happy life.❀️

So many options!

It was really difficult narrowing it down to just two pairs but my budget doesn’t allow for more.

Response from developer

Thank you for your feedback! We understand that budget constraints can be challenging. We are happy that you found two glasses that you love. If you have any questions or need assistance in the future, please feel free to contact us.❀️

OK, heaps of room for improvement

I had quite a few crashes doing simple things like filling out details.

The interface has hard to click elements.

Too many pop up offers

Prices weren’t in local currency, didn’t find that out until check out!

Time for a decent UX designer to review.

Response from developer

Thank you for taking the time to share your experience. We apologize for any inconvenience caused by crashes and hard-to-click elements. Our team is continuously working to improve the user interface and reduce pop-up offers. We understand the frustration with currency conversion and are working to make this clearer in the future. We appreciate your feedback and will take it into consideration as we strive to provide the best possible experience for our customers.❀️

Stylish glasses

Vooglam has affordable and stylish glasses for everyday wear. The glasses are beautiful as well. Don’t forget to keep an eye for the Flash sales. You’d get some cheap bargain πŸ˜‰ on there. I absolutely love Vooglam. Would highly recommend.

Response from developer

Thank you for your kind words! We strive to provide affordable and stylish eyewear for everyday wear. We're glad you love our glasses and appreciate your recommendation. Keep an eye out for our Flash sales to snag some great deals!❀️

Glasses

I love my purchases! I’m a repeat customer. The quality and style of your products are unmatched! I just wished it was free standard shipping!!! I believe I would order more pairs of glasses if the shipping was free!

Response from developer

Thank you so much for your repeat business and kind words about our products! We're thrilled to hear that you love your purchases. We understand that free shipping is important to our customers, and we're always looking for ways to improve our services. Thank you for your feedback, and we hope to continue providing you with unmatched quality and style in the future!❀️

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