GrubUP User Reviews

Top reviews

Keeps crashing

The app kept crashing, and orders were lost.
Kept logging me out repeatedly— as well as poor support. I wouldn’t recommend it.

Terrible

Cancelled last minute due to non availability of driver and still no refund

Great service

Excellent service. Ordered multiple times and never a disappointment. Keep up the good service.It’s my preferred delivery service

Quality of products is poor and no responsibility from suppliers

The product shown on the app and what I received was completely different. After requesting that it be picked up and I receive a full refund, I was told that the suppliers thinks there is nothing wrong. I sent pictures and various message L’s with no avail. I will never use this app again and will never recommend anyone use it. The suppliers here are dishonest and products are poor quality.
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Friendly and reliable delivery service

Great communication and good selection of food. Friendly delivery person as well

Deceptive

Don’t use this up. They take your money. Don’t deliver half of your order and then the order that arrives 40mins late, is something you wouldn’t even feed a dog. They don’t understand that they have to refund the customer, the customer used their service. Customer support is pathetic. Stick to menulog & Uber at least they are reputable
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Easy to Use

Excellent app, easy to use. Food items were delivered hot and on time as promised. Great

Long distance delivery is amazing

Customer service was excellent and so was the food. Thanks for the long distance delivery we could order things for which we had travel. Great experience.

Took too long to deliver

We ordered twice from them and every time the food took ages to arrive. The taste was good but we had to wait for hours to have it. We will not order again as the kids cannot wait this long to have the food.

Good service with good price

Fast and easy to order

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