Leave a Review Total Adblock
Tried tons of times to cancel!!!!!
I’ve contacted customer service numerous times only to be given sales pitch after sales pitch trying to persuade me into purchasing an annual plan meanwhile I never intended to purchase the subscription to begin with. I have a toddler and she is very smart and already knows how to use a phone and tablet. I explained the purchase was accidental so many times and wasn’t given a refund instead I keep getting charged. I am a single mother and I need the money I make to support myself and my child therefore it is imperative that I have my money refunded especially since I don’t even utilize the app. Nor do I need it. I have McAffee which comes included with my phone plan along with it’s many useful features. Please refund my money. I’d greatly appreciate itShow lessDeveloper Response
Hi, Thank you for taking the time to share your review with us. We apologise for any billing issues you are facing. To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totaladblock.com/en/apple so we can reach out to you directly. Warm regards, Total Adblock, Customer Care team.Walk away while you can!
This has by far been the most frustrating ap experience I have ever encountered. So first of all, this ap doesn’t work, whatsoever. Then when I attempt to cancel the ap, it doesn’t even show up under my subscriptions. Therefore, I attempted many times to contact these scam artists to ask that my subscription be cancelled. I have yet to be able to contact anyone and they won’t respond to my messages I send. I am so angry and to top it all off, they charged me $29 last month and $39 this month!! A complete scam that I can’t get rid of. I finally reported the fraud to my bank and I’m hopeful that this will end. However, I reported it a week ago and it’s still on my phone!! These are horrible people, so do yourself a favor and walk away.Show lessDeveloper Response
Hi, Thank you for reaching out. We are sorry to hear you wish to cancel your subscription. To proceed with the cancellation process, please contact us by using the link provided: https://help.totaladblock.com/en/apple, someone from our support team will assist you further. Warm regards, Total Adblock, Customer Care team.Customer support & payment cancellation
Zero human customer support. Automated “support” links & automated spam emails without a real company email or number. Upon payment, the creation of the initial account & password creation/reset pathways links are blocked & end with “something went wrong.” Password reset link only cycles back to the same prompt page, to send the same reset email. Live chat is inaccessible in this context.
Cannot even comment on the actual ad blocking ability but most reviews above suggest that this app provides no real service. That is the second reason for cancellation.
Without the provision of account creation & password login the billing cannot be canceled through the app. Unprofessional & experience is that of a scam. A major problem to be resolved.Show lessDeveloper Response
Hi, Thank you for taking the time to provide us with your review. We are sorry to hear that you feel that way. For us to better understand any issues you are having, please contact us using the link provided: https://help.totaladblock.com/en/apple, and someone from our support team will be in touch to assist you further. Warm regards, Total Adblock, Customer Care team.