No connection to the actual hardware wallet with newest hardware wallet version of firmware
As stated you can no longer bind to the app due to the keystone device itself with the newest firmware does not show a software wallet connection option for this wallet app. Very big issue due to the app is suppose to notify you when there is a firmware update for the physical hardware device due to the physical hardware device it binds to has no internet connection. Failure to fix this ASAP will show the world how committed this company is to their users. I recommend anyone to NOT purchase a keystone device or download this app till they fix this.
If they are like any crappy company that just takes your money and gives you a cruddy device with no support they will just pass the puck and say contact the support to resolve your issues as a response to this. So depending on the response with the devs to this review will determine their mentality towards the users. I am very tech savvy and i know that this is the error on the company and NOT on the user. There is nothing wrong with admitting there is an issue just the commitment to fix it is what counts.
If they are like any crappy company that just takes your money and gives you a cruddy device with no support they will just pass the puck and say contact the support to resolve your issues as a response to this. So depending on the response with the devs to this review will determine their mentality towards the users. I am very tech savvy and i know that this is the error on the company and NOT on the user. There is nothing wrong with admitting there is an issue just the commitment to fix it is what counts.
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