Keystone wallet
The “Connect Software Wallet” doesn’t contain the Keystone Wallet. If you want to find balance you have to install other wallets. Well done Keystone…. NOT…
No connection to the actual hardware wallet with newest hardware wallet version of firmware
As stated you can no longer bind to the app due to the keystone device itself with the newest firmware does not show a software wallet connection option for this wallet app. Very big issue due to the app is suppose to notify you when there is a firmware update for the physical hardware device due to the physical hardware device it binds to has no internet connection. Failure to fix this ASAP will show the world how committed this company is to their users. I recommend anyone to NOT purchase a keystone device or download this app till they fix this.
If they are like any crappy company that just takes your money and gives you a cruddy device with no support they will just pass the puck and say contact the support to resolve your issues as a response to this. So depending on the response with the devs to this review will determine their mentality towards the users. I am very tech savvy and i know that this is the error on the company and NOT on the user. There is nothing wrong with admitting there is an issue just the commitment to fix it is what counts.
If they are like any crappy company that just takes your money and gives you a cruddy device with no support they will just pass the puck and say contact the support to resolve your issues as a response to this. So depending on the response with the devs to this review will determine their mentality towards the users. I am very tech savvy and i know that this is the error on the company and NOT on the user. There is nothing wrong with admitting there is an issue just the commitment to fix it is what counts.
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?
Why is there no updates.
Minimum Viable Product
This crypto app and hardware does exactly what I need and nothing more. This is how it stands out from the others.
Won’t allow me to bind
I tried binding to meta mesh but I cannot get past the first step I need help please
Won’t bind / instructions bad
Instructions to bind app to wallet show clicking option that isn’t on wallet after clicking 3 dots - no “sync” option as shown
3pro not companion app supported
Keystone 3 pro will not have an option to connect with the companion app. You will only be able to connect to a select number of software wallets.
Needs work
Outstanding balance has been incorrect for a full day after sending to my wallet. Etherscan shows correct balance and even the app shows the receipt of tokens. For some reason the balance doesn’t reflect it. This seems like basic functionality for this type of app.
Works but nothing special
The app is usable and the interface is very basic. Total amount of asset is always shown at the top when going into individual wallets. This adds to confusion when you are wanting to split your asset between different wallets.
A dark mode would be nice to have as well.
A dark mode would be nice to have as well.
Cannot bind
You cannot bind a new Keystone 3 pro to the app. Otherwise all good.
