Cannot update headphones through the app
Shows that update is available but doesn’t actually allow to install it - just gives an endless spinner.
nothing ear (1)
dang. i really wanted to like these. the price point is amazing and I'm a huge fan of other TE projects. my pair is broken or something. it interprets a passing breeze, or a subvocal comment as a command to halt playing my music, and tapping it to resume works like 1/3 of the time. it's unusable unless I'm lying perfectly still and not moving or talking. hopefully they can fix it in software but i have very little faith for software. reasonably useful for a phone call, didn't drop everything that time so i guess it wasn't a total waste of money
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Amazing Product
These are great earbuds! I switched from AirPods to these, and they are better in every way! Would highly recommend!
Keep the updates coming…
Overall, the experience hasn’t been superb. It’s nearing that perfect balance between options, feel, upgrades, and use, but it’s not there yet. The app is buggy and took me a while to download each update. Keep receiving and using customer feedback to improve earbud user and sound experience and a five star review will be in this app’s future. And for God’s sake, please give us a more customizable equalizer experience. Overall happy with my purchase, but I’m excited for more options and better sound connection and quality.
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Connection failures
So far disappointed with this. It sounds great when in the house. But so is $15 earbuds. Outside the connectivity drops when listening to music and during calls other side can’t hear me clearly.
I’m looking forward to new software update so that those issues goes away otherwise not worth it.
I’m looking forward to new software update so that those issues goes away otherwise not worth it.
Worth it
The $20 refund (which i confirm I received) for the delay in delivery was a nice gesture from the company.
The ear buds are light and I can easily wear them for prolonged durations. The fitting is great while workouts too (had to swap out the different rubber ear plugs a couple of times to get the best fit).
The sound quality is 7/10 overall.
No connectivity issues so far, charging works flawlessly.
Cons:
- Sometimes the app forgets the settings like nose cancellation etc.
- There is a very, very faint flicker in the ear buds (possibly the noise cancellation doing it’s work) while I have the ear buds on without any music playing.
The ear buds are light and I can easily wear them for prolonged durations. The fitting is great while workouts too (had to swap out the different rubber ear plugs a couple of times to get the best fit).
The sound quality is 7/10 overall.
No connectivity issues so far, charging works flawlessly.
Cons:
- Sometimes the app forgets the settings like nose cancellation etc.
- There is a very, very faint flicker in the ear buds (possibly the noise cancellation doing it’s work) while I have the ear buds on without any music playing.
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Right bud dead
Out of the box the right bud was low. Charged both buds and case to 100%. Right bud drained to zero and left bud was at 80%. I’ve contacted support and provided my data and still no timely reply. Now the right bud will not charge at all. At this point I’d like a refund. I had high hopes for these. The sound is very nice for the price but the customer service and quality of the product is bad experience. Also it took 3.5 hours to drain the left bud to zero. I’d expect longer battery life.
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Good effort
Earbuds are really comfortable I would say on par with the AirPod pros, noise cancellation is ok not as good as AirPod pros but do enough of blocking out sound when in an office or when you are walking with light traffic. Busier areas they start to let in background noise. When using for calls people have said the quality is really good quality.
The app is straight forward and easy to use and set up gesture controls which I do like how you can turn up or down music on the steams something missing for more expensive earbuds.
For £99 and if you have not tried AirPod Pros before you would not miss anything spending anymore on some ear buds 👍🏼
The app is straight forward and easy to use and set up gesture controls which I do like how you can turn up or down music on the steams something missing for more expensive earbuds.
For £99 and if you have not tried AirPod Pros before you would not miss anything spending anymore on some ear buds 👍🏼
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Bluetooth Disconnection FIX
For those people experiencing Bluetooth disconnection whenever you exit the app, here might be a helpful fix:
1. Click forget device and reinstall the app
2. Follow the instructions exactly: open the case, press the case button until u see white blinks, connect your earbuds.
3. When your earbuds are set up, exit the app
4. Go to Bluetooth in settings and wait till you see nothing ear buds pop up
5. Click on it and connect to it
6. You should hear a ring on ur earphones, and you are all good to go!
1. Click forget device and reinstall the app
2. Follow the instructions exactly: open the case, press the case button until u see white blinks, connect your earbuds.
3. When your earbuds are set up, exit the app
4. Go to Bluetooth in settings and wait till you see nothing ear buds pop up
5. Click on it and connect to it
6. You should hear a ring on ur earphones, and you are all good to go!
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Don’t work
Finally received them and they’re completely non-functional. No lights, no sound, no power, no showing up in the Bluetooth list.
Used the Contact Form to let them know and then they reply with questions and suggestions that I’ve already answered in my initial contact! Time-wasting support is so common these days with canned responses that show companies aren’t really trying to help much with problems.
And 72 hours for replies? Good grief.
Used the Contact Form to let them know and then they reply with questions and suggestions that I’ve already answered in my initial contact! Time-wasting support is so common these days with canned responses that show companies aren’t really trying to help much with problems.
And 72 hours for replies? Good grief.
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