Invoice Maker Docly User Reviews

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Worked fine for a year and stopped

The app was working fine for about a year and just a couple of days ago I tried making a new invoice and had trouble so I started opening other already existing invoices and when I open any invoice I cannot see the invoice, you only get a buffering sign and then a blank screen. Also the invoices I have emailed to other people they cannot be opened on their end they get a message saying something went wrong check your Internet connection, this is several different people in different places so I know it’s not an Internet connection problem. Maybe this app has server problems.

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694Brad

7 months ago

Estimate maker no support

App stopped responding, I tried to reset password and still didn't work. Multiple tries to send password reset email didn't work. There are no support, no one to email or call.

notural vibe

7 months ago

Response from developer

Hello, try to write in the inapp support, if anything, we're sending you the link to the gmail support docly.invoice.supp@gmail.com We'll be waiting for your message!

Can’t open or print invoices - no response from developer

Invoices can’t open , only in edit mode
Clients can’t open either
They won’t open to print. No response from developer. Do not buy!

Sunshinecuration

7 months ago

Do not recommend

I’ve tried multiple times to get in touch with a customer service rep. But nothing. I requested a refund, because I did not sign up for the subscription & it charged me $80. I just needed to speak with someone, I’ve tried emails & the in app chat service but no response. Shame on them.

Johndoelikestocolor

10 months ago

Estimate maker no support

App stopped responding, I tried to reset password and still didn't work. Multiple tries to send password reset email didn't work. There are no support, no one to email or call.

notural vibe

2 years ago

Response from developer

Hello, try to write in the inapp support, if anything, we're sending you the link to the gmail support docly.invoice.supp@gmail.com We'll be waiting for your message!

Worst App Ever

This is the worst app I have ever used in my life. I had $60,000 in invoices that I lost because they decided they were going to up their prices and redo the app. It stopped working for a week and then when I was able to finally log back in I didn’t have anything not even a subscription.

Brittany BRL

2 years ago

Response from developer

Hello, try to write in the inapp support, if anything, we're sending you the link to the gmail support docly.invoice.supp@gmail.com We'll be waiting for your message. By the way, check whether you've not created another account and provide us with your account credentials ( gmail ) which was connected with your invoices.

Like the app until it stopped working and customer service is nonexistent

Used this app for all of my invoices but it stopped working last week and I can’t get ahold of anyone to fix it!!!
Even emailed the email address they put for customer service since I couldn’t find a phone number. Been 4 days now and no response! I’m looking at losing tons of data and invoices I need for tax purposes and to send out for money.

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Jared Michael C

2 years ago

Response from developer

Hello, try to write in the inapp support, if anything, we're sending you the link to the gmail support docly.invoice.supp@gmail.com We'll be waiting for your message!

Premium Member

App is not working, no response from support!!??! Customers are waiting for their invoices…..how long can I say there is a software issue before they lose confidence in my company?

whitecollarjoe

2 years ago

Response from developer

Hello, try to write in the inapp support, if anything, we're sending you the link to the gmail support docly.invoice.supp@gmail.com We'll be waiting for your message!

Desconection

I had to pay twice for my subscription due to a lack of connection and now I was blocked again and the clients are waiting for their invoice

three satar dist

2 years ago

Response from developer

Hello, try to write in the inapp support, if anything, we're sending you the link to the gmail support docly.invoice.supp@gmail.com We'll be waiting for your message! You can write to support and get free access to the app

Was

It WAS easy to use for months!?! Then when I attempted to print OR export to .pdf format documents created in the app, it continuously crashes!?! Tech support has NOT been responsive!???!

New iOS User-Motown

2 years ago

Response from developer

Hello, try to write in the inapp support, if anything, we're sending you the link to the gmail support docly.invoice.supp@gmail.com We'll be waiting for your message! Try to update the app to the last version.