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Fix app
Does not connect to phone needs update asap! Was working fine the first day then after I don’t know what happenALEXA
It’s great, but am I able to connect the lights to my alexa? Please let me know, thanks!connect
app stopped working after i used it a few times even after i did all it suggested to do when it stops workingApp
The app connected to my phone the first time but when I try it again what ever I do it doesn’t connect but the remote worksI do not recommend!
One issue I had was that it I would not connect to my Bluetooth. My remote doesn’t work. Which is a real bummer.In the app, all it does is load….. and load…and load. And it’s so annoying! This was supposed to be one of my bday gifts. But I give this a bad review! Really needs to improve. In conclusion, I would not recommend this app, or the LED lights.Show lessConnection issues
The lights work. and the remote. but the first time I went in to the app. it was ok but the second time it didn’t connect it just didn’t work.Developer Response
Hi, sorry for the inconvenience. We hope to help you solve the problem and need more detailed information. Please contact us via 【support@magichue.net】. So that we can solve the problem for you in time. Thank you.It’s not glowing bright
When I hooked the light up it didn’t glow very light you could barely even see the lightBlue tooth issue
No matter what I’ve done I can’t seem to connect my phone to the lights, it worked at first but now it won’t connect at all what’s the issueDeveloper Response
Hi, sorry for the inconvenience. We hope to help you solve the problem and need more detailed information. Please contact us via 【support@magichue.net】. So that we can solve the problem for you in time. Thank you.Bluetooth issue.
The app was working fine at first but now I’m having an issue with connecting them again. I restarted my phone. Deleted the app and downloaded again. Unplugged the lights then plugged them back in. And nothing is workingDeveloper Response
Hi, sorry for the inconvenience.please contact support@magichue.net, we will let the commissioner to understand your needs in detail and solve the problem for you in timeBlue tooth
So my Bluetooth worked the first time but like an hour later it stop working and it doesn’t want to connect to the lights anymore. How do I fix this?Developer Response
Hi, sorry for the inconvenience.please contact support@magichue.net, we will let the commissioner to understand your needs in detail and solve the problem for you in time