Leave a Review ZENGGE
App and lights don’t work
The app isn’t working, I did everything it told me to do but It still doesn’t work, the lights my dad had to fix them since when we got them they didn’t work, you guys need to fix the app bug asap, it’s mad annoyingkxnsj
Developer Response
Thank you for your support, please contact support@magichue.net, we will let the commissioner to understand your needs in detail and solve the problem for you in timeI want a refund.
I honestly regret my choices with my lights and this app. I ordered my led lights a few days ago and they came today. I have things to do and I spent 2 hours trying to figure these lights out and this app and it is constantly disconnecting I don’t understand this at all .Viviana .
Developer Response
Hi, sorry for the inconvenience. We hope to help you solve the problem and need more detailed information. Can you please contact us via [support@magichue.net] ? So that we can solve the problem for you in time. Thank you.app doesn’t even work
like literally everyone else, it only worked the first time and now it doesn’t work anymore. refunding and buying a different brand. 🤦🏽♀️anaaaaa:)
Connection Error problem
I see this issue is happening with everyone else and it is really annoying me. I tried everything it had told me to do and first time is worked perfectly fine but the next it would say something about my connection error. I may just get new LED lights because this is really annoying and they need to fix this bug ASAP.Show lessTHEARRAA
Developer Response
Hi, sorry for the inconvenience. We hope to help you solve the problem and need more detailed information. Can you please contact us via [support@magichue.net] ? So that we can solve the problem for you in time. Thank you.Meh
Lights and control works perfect! But the app doesn’t workLipzy yyu
App doesn't work
The freaking app form not work, cannot connect to led lights. fix your app!this app does not work 1
Bluetooth problem
The lights and remotes are great! But the app only worked the first time I used it and when I try to reconnect again the app does not work. I tried restarting my phone, plug out my lights and I deleted the app and re-download it. This is a problem the developers need to fix!!Dame Ghot
Developer Response
Hi, sorry for the inconvenience. We hope to help you solve the problem and need more detailed information. Can you please contact us via [support@magichue.net] ? So that we can solve the problem for you in time. Thank you.App doesn’t work
As stated in other reviews, the app only worked the first time I used it. After that it becomes corrupt and will not function. The lights and remote are great, I wish the remote controlled more functionsreek498
Developer Response
Hi, sorry for the inconvenience. We hope to help you solve the problem and need more detailed information. Can you please contact us via [support@magichue.net] ? So that we can solve the problem for you in time. Thank you.Amazing
The remote always works and I truly love this app. The remote has never stopped working before and honestly saves sm time to just open the app and switch the color/mode of my light than having to walk across my whole room to change the color/mode. Also the app seems to have way more options than the buttons already on the wire when you buy your sunset lamp. 10/10Show lessHelp or no help
Not very good
Disconnects and malfunctions often.TrillestAngie
