Masimo Halo User Reviews

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  • No O2 Saturation display

    I called Masimo customer service a few hours ago to seek help why the feature of SpO2 is none existent . They left out what this is all about. I am looking for another device option. It’s a health hazard that only a lawsuit can fix.
  • What happened to the oxygen sensor

    I love this thing! It’s awesome and can be a legit life saver! But one thing; when I first downloaded the app the oxygen sensor was working perfectly, then 10 minutes later it disappeared and I haven’t seen it since. I’ve tried everything but for some reason it only shows perfusion index, no oxygen gauge or table… kinda biggie that’s needed for this thing. Especially for overdoses. Other than that I think the ideas and actually product is amazing and can really save lives. There brand new so I expect some bugs I guess.
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  • Does not push alarm/notifications to your phone

    Set the device up today and it was not sending notifications to my phone, and doesn’t play any audible alarms from the hub or the app. Customer service did not know how to fix it either, and went to confer with a colleague but haven’t gotten back to me yet.
  • A bit more expected from Masimo

    Generally good app which i hope will improve. I do miss the trend. For a 10 hrs recording only the minimum, average and maximum values are shown. A trend view should be added so users can see when the desaturation happens.
    Bigger problem is the loss of audio connection with AirPods3. Every time i start using the app, my Airpods stops working and audio connection cannot be restored until the iphone is restarted. Which is quite annoying. It is a brand new device so i hope this will improve.
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