Leave a Review Merge Mystery
Paid for season pass - But not getting the end coins?
I love this game. Has so many good features so numerous to mention.
I paid for the free pass - evidently which just ended.
However - I can’t open/play the game. It opens and screen shot shows “pass ended - get coin” but freezes.
So I’m not getting the coins - last I saw was at least 4000. Also since it will not let me play - I lost out on finishing up the last item needed to get the daily coins, energy and parts! Also missing out on today’s options.....
Still LOVE this game though :)
Thank you for an awesome game and any assistance.
UPDATE: Everything back to normal. Thank you for the quick response and fix and replacement “benefits”. I NEED to go do some matching now :)
Like I said you guys/gals are awesome. Thank you.Show lessUpdates - thumbs down
Developer Response
That is so nice of you to say, we are grateful to have you with us. Thank you so much for playing Merge Mystery. By the time our response gets published, version 3.16.1 will be released. Please update the app and contact us via the "Support" button in the game settings to receive what could not have been obtained. We sincerely apologize and will send compensation as soon as possible. Many thanks for your patience and understanding.Love the game but I’m as far as I can get
I love playing this game! I’ve reached the end of 14 levels and waiting for new ones to come out. I hope it’s not going to be too long of a wait. I was playing one game, reached and completed the 5th restaurant and been waiting for new levels for 18 months. Please create new levels fast!!! Thank you!Show lessMickeyEaves
Developer Response
Thank you for playing Merge Mystery and for leaving this 5-star review. We're so glad you've been with us all this time and highly appreciate your completing 14 episodes. We want to assure you that the next house is under development and will be released soon. Many thanks for waiting. Please let us know if you have any questions or problems. We are always happy to help at support@fwaygames.com, or contact us via the Support button in the game settings. Thank you!I pay for items and I don’t get them
So I go to pay for items it says it goes through and then it says that it cancelled the payment. But it still takes the money with no gifts. What is up with that. I’m going to have to uninstall the game and not play. I really like the game. I don’t want to have to do that. Please help.d-rondo
Developer Response
Thank you for playing Merge Mystery and contacting us. Please update the game to version 3.3.1, which should fix the problem with payments, and contact us via the Support button in Settings ⚙️. We will need either receipts or your purchase history. Please accept our deepest apologies for the inconvenience.