Sun Outdoors User Reviews

Top reviews

App doesn’t work

I am not able to input my reservation number or email to even look our reservation up.

Response from developer

Thanks for the feedback...soon this feature will be available! Be sure to check back!

Map reservations do not work

Fix the app.

Response from developer

Thank you for this feedback. We have fined tuned this feature and have added some exciting enhancements. Be sure to give it another try!

Map doesn't work

When I try to make a reservation, clicking on a space doesn't fill the space number. So no way to find an actual spot. There is no refund or cancellation policy. No place to enter AAA or Good Sam Club for possible savings. $50 to lock in a space? Wow! Why not just give me the space I requested without charging me twice for it? Not very RV-friendly. Also, the phone goes to voicemail. I've been waiting an hour for a call back.
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Response from developer

We are disappointed to see that this has not met your expectations and have made note. We are currently working on fine tuning our maps feature along with adding some exciting enhancements. Our resorts offer a lock in fee which is an optional fee. This fee secures a specific site number. Site type is guaranteed without this fee. We hope that you will give our app another try for your future reservation needs.

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