I absolutely love this app and listen to several frequencies a day, especially the stress and enhanced creativity and sleep ones.
Would love more details on how often we should listen to a single frequency or if more frequencies will be released soon.
Unfortunately, the app keeps crashing when I open it and I have no idea why it started doing this. Please fix. Only reason I didn’t give it five stars.
Developer Response
Thank you so much for your wonderful feedback and for sharing how you use the Soaak app! We're thrilled to hear that you enjoy the stress relief, enhanced creativity, and sleep frequencies. Regarding your question on frequency usage, listen to each session according to your personal comfort and needs. We're also excited to let you know that new features and updates are indeed on the way—stay tuned!
We're sorry to hear about the technical issues you've been experiencing. Please ensure your app is updated to the latest version as this can often resolve common problems. If the issue persists, could you please reach out to our support team at support@soaak.com with your device details? We're eager to get this fixed so you can return to enjoying your favorite frequencies without interruption.
Thank you for bringing this to our attention and for your patience as we sort this out. We're looking forward to resolving your issue and earning that fifth star from you!I know everyone does it, but it’s just not worth it to try an app like this if they’re going to force you into arbitration and deny the right to class action lawsuits, and I’m tired of sending snail-mail opt outs. Downloaded, started to register, saw the ToS, and deleted it. So I can’t vouch for the app on its own merits, it wouldn’t let me get there, and that’s enough for me.
Developer Response
Thank you for considering Soaak and for sharing your concerns. We understand that terms of service can sometimes be a point of hesitation. Our use of arbitration is intended to streamline the resolution process for both parties, ensuring issues can be resolved quickly and efficiently. We are committed to transparency and customer satisfaction, which is why our terms are clearly stated upfront.
We regret to hear that this aspect prevented you from experiencing the benefits of the Soaak app. We appreciate your feedback and will take it into consideration as we continually seek to improve how we serve our users. If there are any questions we can answer about our policies or the app itself, please feel free to contact us at support@soaak.com. We hope you might reconsider your decision and give Soaak a chance to enhance your daily routine.In order to have the sound play all night while I’m sleeping I need to use the online version which means setting my laptop on the bed and playing the 21 day recording just one day of course. I would like to use it on my phone which is smaller.
I also dislike the guitar music on the 21 day recording and I can’t find or even know if there is just the sound itself just the frequency. I emailed the company at the email address listed on the laptop version but I didn’t get an answer. so I replied to the emails I get from SOA AKAnd I got an auto response that said I would get a reply within three days. It’s getting close to three days here it is at night I got my laptop sitting on my bed and I can’t shut the screen off entirely and I’m frustrated that I haven’t heard back on how to control the app on my phone. So next I’m going to look at how I could unsubscribe because it doesn’t seem like anybody cares.
I know I can get a YouTube video that’s 8 hours. I tried.
Developer Response
Thank you for sharing your feedback and concerns with us. We're sorry to hear about the challenges you've faced while using our service, and we appreciate the opportunity to address them.
Regarding your preference to use the Soaak app on your phone, you should indeed be able to access all the sound frequencies through the app on your mobile device. Please ensure that you are logged into the app using the same credentials you used to sign up and pay for your membership. This should give you full access to our content, including the ability to play the frequencies throughout the night without needing to use your laptop.
We also understand your feedback regarding the guitar music in the 21-day recording. I'm pleased to inform you that our app features a dual audio function, allowing you to play the raw frequency alongside any music of your choice. This feature is designed to cater to your individual preferences and enhance your listening experience.
If you're encountering any issues with accessing the content on your phone, utilizing the dual audio feature, or have any other questions, please don't hesitate to reach out to us directly at support@soaak.com. We're here to help and ensure you have a positive experience with Soaak.
Thank you for your patience, and we look forward to resolving your concerns promptly.
With gratitude,
Soaak Customer Support TeamI suppose the app is great, but I really only use it to listen to the sound frequencies with music. I know there are other features, but I haven’t really explored them yet. I started out with a free trial and now I don’t want to live without it. Rarely do I write a review for an app and even more rarely will I PAY for an app, but this has been so worth it for me. I have a routine every night when I go to bed I listen to the anti-anxiety frequency, followed by the anti-stress frequency, and I typically can’t stay awake beyond that. If I’m still awake I’ll do the anti-depression. It’s such a peaceful way to fall asleep. I’m not sure if that’s how I’m supposed to do it, but it’s been great. Sound frequencies are fascinating. It’s like it FILLS the space with intention. It’s noticeable when it stops. I don’t understand it, but I like it!
Developer Response
We're thrilled to hear how much you enjoy the Soaak app and that our sound frequencies have become a cherished part of your nightly routine!
Feel free to explore other features whenever you're curious, and remember, we're here if you have any questions or want to learn more.
Thank you so much for your kind words and for making Soaak a part of your life. Your support is truly appreciated!
With gratitude,
The Soaak TeamSoaak is so easy to integrate into your daily routine. I love that I can access these frequencies any time and find one that addresses whatever I may be feeling in that moment.
Developer Response
We're delighted to hear how seamlessly Soaak fits into your daily routine! Thank you for sharing your experience, and we're here to continue providing you with support whenever you need it.
With gratitude,
The Soaak TeamI am in love with Soaak!!! I was introduced to this technology by Rev. Michael Beckwith and I am so glad I started the trial. I am dealing with some health issues and little by little, it’s been a great support in alleviating not only my physical symptoms, but some mental blocks, as well. It helps enhance my daily workouts when I listen to the Exercise Enhancement session and the Sleep Well helps me fall asleep faster. I listen every morning while getting ready for the day and it puts me in the best moods. Thank you for your vision and sharing it with the world!!!
Developer Response
We're thrilled to hear about your positive experience with Soaak, and it's wonderful to know that Rev. Michael Beckwith introduced you to our technology. We're glad that the Exercise Enhancement and Sleep Well sessions are enhancing your daily routine and helping you start your day on a high note. Thank you for embracing our vision and for your kind words. We're here to support you on your path to wellness and are grateful to be a part of your journey!
With gratitude,
The Soaak Team I can’t imagine not having Soaak in my life. My husband even notices how much more calm I am. I recently started using the frequency for pain support and I notice a difference on the days I listen to it. This is such an amazing thing. I also love the 21 day focus programs!
Developer Response
We're so grateful to hear about the positive impact Soaak has had on your life and the noticeable difference it's made in your calmness and pain management. It's wonderful that even your husband sees the change! We're glad you're enjoying the 21-day focus programs too. Thank you for making Soaak a part of your daily routine and for sharing your experience with us. Your feedback is incredibly valuable, and we're here to support your journey to wellness every step of the way!
With gratitude,
The Soaak TeamThis app is sooo worth the money. If you find yourself dropping into fear, having mood swings, trouble sleeping, this is worth a try. I use it all day long and find myself flying high in the best moods ever. And if something gets me down I know how to quickly turn that around. Give it a try!
Developer Response
Thank you so much for sharing your positive experience with the Soaak app! We're thrilled to hear that it's been a valuable tool for your mood, sleep, and maintaining high spirits throughout the day. Your recommendation means the world to us, and we're grateful for your support. Keep soaring high with Soaak!
With gratitude,
The Soaak Team I’ve been listening to it since at least January 2021. Mostly the Energy/High vibrations to help me get up in the morning and then Sleep We’ll when my little one and I lay down for a nap, he’s more sensitive and it usually helps him get to sleep in way less time than without, but I often find myself snoozing in that 20 min or less (which says a lot for me!). I also love Stress Relief and Cardiovascular Health as these can be some of my biggest life struggles. Here lately I’ve benefited from Allergy Support, Coronavirus Support and Common Cold & Flu frequencies, as our family was hit with something yet to be named. Between good nutrition and frequencies we got through that crud rather well! One of my favorites is the Female Sexual Health, as anyone who knows me knows I am all about improving this area without medical intervention! I have tuned into to most of these and have a few that I haven’t yet but look forward to doing so!!!! Most of the time I feel a shift, or have relief or simply just find myself feeling more “up” after tuning in. I listen to these everyday and never want to live without them. Thank you SOAAK team for all the hard work, dedication and passion to bring this to us!!
Developer Response
Hello!
Wow, it's incredible to hear how our frequencies have been a part of your daily routine since January 2021 and how they've positively impacted both you and your little one! We're thrilled to know that our frequencies have supported your family's well-being, especially during tough times. Your journey with our frequencies is inspiring, and we're so grateful for your kind words and support. Here's to many more uplifting moments with Soaak!
With gratitude,
The Soaak Team These frequencies have helped me stay focused at work and reduce my anxiety. I love this app!
Developer Response
Hello!
We're so glad to hear that the Soaak frequency compositions are helping you stay focused and reduce anxiety at work! Your feedback means a lot to us, and we love that you're enjoying the app. Thank you for sharing your experience!
With gratitude,
The Soaak team
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