Leave a Review The Palace Project
Suggestions
Love the app! And the recent bug fixes. I would live it even more if it had a button to put books I’d like to read for later? Or a button where it would tell me the books I’ve read, if I wanted to reread them. Anyways, thank you for the app and books, I’d forgotten how much I love reading and listening to storiesShow lesscatequistvicky
App is good
The app have a few issues, first of all if you are listening to a book and you have to do something else and forget to bookmark it then you are lost because the app won’t take you to where you left reading, second of all, everything I want to go back to bookmarks the app crashes, then the bookmarks won’t open at all, if it was not for these issues the app would be perfect! I love that there is so many books availableShow lessAma1369
This app is ok
This app keeps sending me back to the beginning of the chapter I’m on even when I don’t press a button. This app is a little weird because it will split a book into let’s say 182 chapters when the book only has 56. This Makes it confusing to find places in the book. Other than that this app is great and I use it a lot. All of the problems I mentioned may be because of my very old phone but if it’s not, I would love to see it fixed.Show lessStarPro250
Barely acceptable
1. Bookmarks are broken: within any one book, every bookmark shows the same timestamp. I try to delete the bookmark, the same one reappears at the bottom of the list. Endlessly. Can’t delete. Can’t set a new one. 2. Chapter list: so nice that there is a list of chapters. Too bad clicking on any one of them does absolutely nothing. Does not advance to that chapter. Does not return to that chapter. Does actually ——-nothing. 3. I love my library. The building down the street. Too bad they got screwed when somebody convinced them to sign up for this app. Finally, doesn’t even play what is shown on the screen. I’m somewhere somewhere in the middle of the book: chapter 11, minutes:seconds, etc. showed on the screen. However, suddenly I’m listening to the introduction again. Fast-forward, rewind, doesn’t matter what I try to do, I’m stuck with the introduction again. I’m literally stuck rewound to the beginning of the book and cannot skip ahead to where I left off. Libby is good Hoopla is acceptable. Palace is nonfunctionalShow lessleadtoil
Could be good…
This all has a lot of potential but it has too many issues to warrant a good rating as of now. The interface is clunky and does not allow for an easy browsing experience. It has issues syncing with my libraries and constantly can’t load the library catalog. And perhaps the biggest flaw is not allowing audiobook playback when using other functions of the app. If I’m listening to something and want to browse for other things, search for something, etc, playback stops as soon as you navigate off the playback page. With some refinements and a better interface this app can improve greatly.
Edit: Unfortunately I had to downgrade to a 1 star rating. In addition to issues I already have, the app drains battery extremely fast and also brings my phone to very high temperatures. Also I have begun having issues with playback as the audio stops completely, randomly restarts a chapter, and loses it place altogether. This app needs a lot of work.Show lessZeeiioo
Tough to use
I like the way this app looks, and it is simple to navigate, however, I’ve had some dealbreaker issues with it, specifically with audiobooks. I’ve seen at least one other review that had things I experienced, including overheating phone, and fast battery drainage (which are probably related to each other). i’ve also experienced it starting a chapter and then 30 to 40 seconds in it’ll skip back to the beginning. Another issue that has been very frustrating, and to me the biggest dealbreaker, is that it downloaded an audiobook and broke it into an insane amount of chapters. It was the third Game of Thrones book, which is a nearly 50 hour audiobook, and it broke it into 844 small sections which were titled chapters. It makes it very time-consuming and frustrating to find a spot if you lose your place. Also, it caused the downloading of it to take a long time, I don’t have the technical knowledge as to why, but took like an hour. It also froze while downloading and I deleted and re-installed the app and still had the same issue with download time. I hope they can fix this stuff, but I saw that somebody else had a battery drainage problem from like a year before this, so not sure how common it is.Show lessadillon1984
Could be good…
This all has a lot of potential but it has too many issues to warrant a good rating as of now. The interface is clunky and does not allow for an easy browsing experience. It has issues syncing with my libraries and constantly can’t load the library catalog. And perhaps the biggest flaw is not allowing audiobook playback when using other functions of the app. If I’m listening to something and want to browse for other things, search for something, etc, playback stops as soon as you navigate off the playback page. With some refinements and a better interface this app can improve greatly.Show lessSo many issues…
I have had so many issues with this app. Books not downloading all the way and not being able to continue, app not updating, having to login and log out to get any updates, sometimes having to delete the app and reinstall only to lose my place in line over and over again. Also, my library doesn’t have enough subscriptions for the demand. I am constantly running into road blocks - giving myself a list of 20 books and having to wait in a long line for all of them. Very frustrating especially since I’m an avid audiobook user and I was hoping this could supplement my audible subscription.Show lessLindsVT
For all kinds of people
This app is easy and provides loads of options to choose from. From those looking to hear a book to actually reading it. Great options and most of the time, not a super crazy wait for popular titles.Livnells
Constantly loses place and won’t play the audiobook
Very frustrating to continually lose my place in the book. After losing the place, the two books I’ve listened to so far would not even play. I had to return the book and then try to get it again. Then it fails to download continuously.Fred19998
Developer Response
Hi Fred19998, and thank you for using the Palace app! We’re sorry to hear that you’ve run into some technical issues, and would love to help. If you contact us at appreview@thepalaceproject.org with the specifics surrounding your experience, we’re more than happy to open a support ticket.
